Director, Partner Systems & Growth Enablement

Adobe; San Jose (CA); On-site; USD 216,000 - 312,000; Full time

Job summary

Adobe empowers teams to manage channel partnerships through robust systems and governance. As Director, you will own the roadmap for Partner MDM, onboarding, CRM capabilities, VIP Marketplace, and partner lifecycle processes to enable scalable partner-led growth.

You will partner across Strategy, Operations, Product, Engineering, Finance, Legal, Compliance, and Analytics to translate business needs into prioritized roadmaps and measurable outcomes, driving governance and operational excellence.

Qualifications

• 12+ years of experience in business systems, partner/channel operations, sales operations, process transformation, or technology programs.
• Strong understanding of partner/reseller ecosystems, CRM platforms, partner data, onboarding, and operational governance.
• Proven ability to lead cross-functional transformation from strategy through execution.
• Experience working with Product and Engineering teams to define requirements, prioritize capabilities, and land adoption.
• Strong executive communication, collaborator management, and change leadership skills.

Responsibilities

• Define and manage the roadmap for channel partner and reseller systems, tools, and operational processes.
• Prioritize capabilities based on business impact, partner experience, compliance risk, and execution readiness.
• Translate business problems into clear requirements, decision points, delivery achievements, and success measures.
• Lead Partner MDM governance and adoption across CRM, reporting, analytics, and downstream operations.
• Simplify and scale partner onboarding, marketplace onboarding, status changes, suspension, termination, and offboarding.
• Own business requirements for partner-related CRM and VIP Marketplace capabilities.
• Drive cross-functional alignment and establish governance forums and progress transparency.

Skills

Executive communication

Cross-functional leadership

Strategy

CRM systems

Partner data governance

Roadmapping

Change leadership

Influence without authority

Job description

Adobe empowers teams to manage channel partnerships through robust systems and governance. As Director, you will own the roadmap for Partner MDM, onboarding, CRM capabilities, VIP Marketplace, and partner lifecycle processes to enable scalable partner-led growth.

You will partner across Strategy, Operations, Product, Engineering, Finance, Legal, Compliance, and Analytics to translate business needs into prioritized roadmaps and measurable outcomes, driving governance and operational excellence.