Director, Global Commercial Training

STAAR Surgical; Lake Forest (CA); On-site; USD 185,000 - 240,000; Full time

Job summary

A leading medical device company located in California is seeking a Director of Global Commercial Training. The role involves directing and overseeing commercial employee training programs to enhance effectiveness and ensure onboarding support. Candidates should possess a bachelor's degree, with over 5 years of experience in developing training materials and at least 3 years in a commercial training role. Strong interpersonal and presentation skills are essential, along with medical device and sales experience. The position offers a pay range between $185K and $240K based on experience.

Qualifications

• 5+ years of experience developing and teaching best in class training material required.
• 3+ years of experience in a commercial training role.
• Medical Device Experience Required.
• Sales experience strongly recommended.
• Experience in a global training environment strongly recommended.

Responsibilities

• Directs and oversees commercial employee training programs.
• Manages Global Training activities and budgets.
• Collaborates with senior sales leadership on learning needs.
• Develops content with SMEs and external vendors.
• Assesses and executes appropriate learning journeys.

Skills

Interpersonal skills

Presentation skills

Organizational skills

Time management

Team player

Education

Bachelor’s degree or equivalent combination of education/experience

Job description

Main Job Responsibilities / Competencies

Director of Global Commercial Training directs and oversees the organization’s commercial employee training programs to ensure maximum effectiveness. Ensures that commercial teams effectively onboard employees and develops and executes programs to support these efforts regionally. Establishes procedures and guidelines for assessing the quality of training, competency of commercial team members, and makes recommendations to evolve the structure and content of programs to support evolving business needs. Provides support for changes if standards are not met or skill/knowledge gaps are identified.

1. Manages Global Training activities and budgets. Directs and prioritizes training programs to ensure timeliness, effectiveness, and cost efficiency.
2. Collaborates with senior sales leadership to understand and prioritize learning needs and solutions.
3. Collaborates with external vendors (training development, design, content development) and Subject Matter Experts (i.e. marketing, sales managers, clinical specialists, etc.) to close skills, knowledge, technical, and performance gaps.
4. Develops content in close collaboration with SMEs and external vendors as needed.
5. Assesses current programs and resources to build/execute appropriate learning journeys, ensuring individual competencies and organizational goals are met.
6. Identify metrics and monitor the effectiveness of these initiatives globally and per region.
7. 25-35% Travel.
8. Other duties as assigned.

Requirements

Education & Training

• Bachelor’s degree or equivalent combination of education/experience.

Experience

• 5+ years’ experience developing and teaching best in class training material required.
• 3+ years’ experience in a commercial training role.
• Medical Device Experience Required.
• Sales experience strongly recommended.
• Experience in a global training environment strongly recommended.

Skills

• Interpersonal skills necessary to influence business leaders to identify priorities, direction, and resources.
• Resourceful leader who is inquisitive and creative in developing training strategies.
• Excellent presentation, oral and written communication skills.
• Team player with exceptional ability to work with multiple stakeholders and levels throughout the organization.
• Identifies priorities and agile to shift direction or resources when needed.
• Organized with strong time management skills.

Pay range: $185K-$240K - Final compensation will depend on experience.

STAAR Surgical is an Equal Opportunity/Affirmative Action employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other characteristic protected by law.