Associate Director, Commercial Learning & Development

CSL; King of Prussia (PA); Hybrid; USD 130,000 - 185,000; Full time

Job summary

CSL seeks an Associate Director of Commercial Learning & Development to drive learning strategies for a Therapeutic Area. This hybrid role requires three onsite days weekly in King of Prussia, PA, and entails building end-to-end training across in-person and digital modalities.

You will lead programs, perform needs assessments, manage budgets and vendors, and measure ROI with data-driven insights. Strong leadership and English communication are essential.

Qualifications

• Bachelor's degree in business, Education, or Organizational Development.
• 5 to 8+ years in pharmaceutical/biotech commercial sales, marketing, and training with leadership.
• Strong expertise in adult learning, cross-functional consulting, facilitation, and data-driven impact analysis.
• Strategic thinking with analytical skills to influence stakeholders with data.
• Excellent people management and matrix leadership skills.
• Outstanding facilitation, presentation, and communication in English.

Responsibilities

• Partner with Marketing and Sales to develop learning strategies tailored to business needs.
• Oversee end-to-end creation and delivery of in-person, digital, and virtual training.
• Lead advanced development and training operations programs (New Hire Training, Leadership Development, etc.).
• Diagnose performance gaps and conduct needs assessments to prioritize resources.
• Manage budgets, external vendors, and curriculum for the assigned TA.
• Measure training effectiveness and ROI using performance data.

Skills

Adult learning principles

Cross-functional consulting

Facilitation

Presentation skills

Communication

Project management

People management

Data-driven impact analysis

Analytical skills

Strategic thinking

Education

Bachelor's degree in business, Education, or Organizational Development

Master's degree preferred

Job description

The Opportunity

Reporting to the Director, Commercial Learning & Development, as the Associate Director, Commercial Learning & Development, you will support all learning and development needs of an aligned Therapeutic Area (TA) and other training responsibilities as assigned.

Hybrid role, requiring three (3) days of onsite work weekly.

Strategy Execution

• Partner closely with Marketing and Sales leadership to develop learning strategies that deliver outcomes tailored to business needs. Integrate a cross-functional team approach to learning strategies as appropriate.

Program Design & Delivery

• Build a training plan that effectively translates TA/brand strategy into action for sales. Oversee the end-to-end creation and delivery of in-person, digital, and virtual training methodologies. Implement creative approaches to engage adult learners across new hire and advanced training, and national meeting workshops.

Assigned Programs

• Lead advanced development and training operations programs (e.g., New Hire Training, National Field Trainer, New RSM, Leadership Development, Learning Systems, etc.).

Needs Assessment

• Partner with Marketing and Sales leadership to diagnose performance gaps and conduct formal needs assessment surveys to prioritize training resources.

Team & Vendor Management

• Effectively set stakeholder expectations, manage program budgets, supervise external training vendors, and maintain a compliant training curriculum for assigned TA.

Impact Evaluation

• Measure training effectiveness and return on investment (ROI) using performance data and key metrics.

Your Skills & Abilities

• Bachelor's degree in business, Education, or Organizational Development (master's degree preferred).
• Minimum of 5 to 8+ years' experience in pharmaceutical/biotech commercial sales, marketing, and training, including prior people leadership. Prior training experience strongly preferred.
• Strong expertise in adult learning principles, cross-functional consulting, virtual/in-person facilitation, and data-driven impact analysis.
• Strong strategic thinking and analytical skills to identify learning needs and influence stakeholders around solutions using qualitative and quantitative data.
• Strong people management skills and ability to lead in a matrix.
• Excellent facilitation and presentation skills.
• Strong written and verbal communication skills (English required).
• Strong project management expertise, including ability to effectively manage multiple projects with conflicting priorities.

Working Conditions

• This is a hybrid role, requiring three (3) days of onsite work in King of Prussia weekly.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands and fingers to handle or touch/feel; and reach with hands and arms.

Travel Requirements

• 25-30% travel in domestic and regional locations.