Director, Global Benefits & Employee Experience (Hybrid)

Johnson & Johnson Co.; New Brunswick (NJ); Hybrid; USD 150,000 - 259,000; Full time

Benefits offered by this job

Long-term incentive program

Pension plan (Consolidated retirement/

401(k)

Vacation and paid time off

Job summary

Johnson & Johnson in New Brunswick, NJ seeks a Director of Global Benefits Administration & Employee Experience. You will lead a comprehensive benefits strategy, vendor governance, and a data-driven approach to optimize experience across platforms and vendors.

You will shape the multi-year roadmap, drive digital and AI-enabled initiatives, measure outcomes, and enable change across Benefits, HR Digital, IT and enterprise partners to deliver value for employees.

Qualifications

• Bachelor's degree or equivalent required.
• 10+ years of experience across Total Rewards, HR technology, employee experience, digital transformation, analytics or related disciplines in a large, complex organization.
• Demonstrated ability to define strategy and influence platform, vendor, experience and/or operating-model decisions.
• Experience applying digital, AI or analytics capabilities to improve HR or benefits outcomes.
• Exceptional executive communication, stakeholder management, systems thinking and influencing skills.
• Demonstrated ability to lead cross-functional teams and complex change initiatives.

Responsibilities

• Define the global benefits administration strategy and delivery model, establishing clear accountabilities across Benefits, enterprise service organizations and external providers.
• Lead benefits delivery vendor strategy, selection, contracting, service-level agreements, governance and strategic account management.
• Govern administration performance, including service quality, accuracy, timeliness, issue resolution and contractual commitments.
• Partner with regional and country Benefits teams to address delivery gaps, strengthen controls and improve administrative processes.
• Lead the administration requirements and vendor readiness for program changes, implementations and transitions.

Skills

Total Rewards

HR technology

Analytics

Digital transformation

Executive communication

Cross-functional leadership

Change management

Education

Bachelor's degree or equivalent

Advanced degree in HR/Business/Data Science/Design/Organizational Psychology

Tools

AI tools

HR analytics tools

Job description

Johnson & Johnson in New Brunswick, NJ seeks a Director of Global Benefits Administration & Employee Experience. You will lead a comprehensive benefits strategy, vendor governance, and a data-driven approach to optimize experience across platforms and vendors.

You will shape the multi-year roadmap, drive digital and AI-enabled initiatives, measure outcomes, and enable change across Benefits, HR Digital, IT and enterprise partners to deliver value for employees.