Director, Financial Services Merchandising & Growth

7-Eleven, Inc; Irving (TX); On-site; USD 160,000 - 220,000; Full time

Job summary

7-Eleven, Inc. seeks a Director, Merchandising - Financial Services to lead a diverse portfolio including Gift Cards, Lottery, and Embedded Financial Services. This role will shape strategy, drive modernization, and expand digital capabilities across physical and digital channels.

The leader will partner with Digital, IT, Legal, Compliance, Treasury, and Operations, mentoring a team of Senior Category Managers and ensuring scalable initiatives aligned with customer needs.

Qualifications

• Bachelor's degree preferred and/or relevant work experience.
• 4+ years of management/people leadership experience.
• Experience in financial services, fintech, payments, retail services, merchandising, or related industries.
• Strong strategic, financial merchandise planning & analytical skills.
• Demonstrated success leading complex cross-functional initiatives and influencing senior stakeholders.

Responsibilities

• Develop and execute a multi-year strategy for 7-Eleven's Financial Services portfolio, identifying opportunities for growth, modernization, and digital transformation.
• Lead key strategic initiatives, including expanding the Gift Card business, enhancing the Lottery portfolio to include digital enablement, and scaling Embedded Financial Services capabilities.
• Partner with Digital and IT teams to digitize traditional services and create seamless customer experiences across channels.
• Manage and influence a broad network of internal and external partners to drive innovation, product development, and business performance.
• Leverage customer insights, market trends, and emerging technologies to identify new opportunities and future-proof the business.
• Collaborate with Legal, Compliance, Treasury, Accounting, Operations, and Merchandising teams to bring new capabilities and solutions to market.
• Lead, coach, and develop a team of Senior Category Managers while fostering a culture of accountability, collaboration, and continuous improvement.
• Support field operations by ensuring strategic initiatives are executable, scalable, and aligned with customer and business need

Skills

Strategic leadership

Cross-functional collaboration

Financial services experience

Stakeholder management

Education

Bachelor's degree

Job description

7-Eleven, Inc. seeks a Director, Merchandising - Financial Services to lead a diverse portfolio including Gift Cards, Lottery, and Embedded Financial Services. This role will shape strategy, drive modernization, and expand digital capabilities across physical and digital channels.

The leader will partner with Digital, IT, Legal, Compliance, Treasury, and Operations, mentoring a team of Senior Category Managers and ensuring scalable initiatives aligned with customer needs.