Director, Financial Services Customer Partner - Incentive

Ladders; United States; Remote; USD 159,000 - 287,000; Full time

Benefits offered by this job

Competitive salary and benefits

Professional growth opportunities

Dynamic and inclusive work environment

Global IT services company

Job summary

Ladders seeks a Director, Financial Services Customer Partner - Incentive to join a leader in IT services. Remote role focusing on strategic account management for financial services clients, driving growth and profitability with disciplined commercial execution.

The position leads collaboration with sales teams and senior stakeholders to deliver tailored solutions that support long-term client success, while owning account P&L and compliance.

Qualifications

• 5+ years of experience managing account P&L.
• 7+ years managing the sales process end-to-end.
• Deep understanding of business and technology trends.
• Proven track record in revenue growth and profitability.
• Empathetic relationship-building skills.

Responsibilities

• Develop and execute innovative account strategies
• Generate new opportunities and expand existing work
• Focus on selling new offerings while minimizing account erosion
• Take full ownership of account P&l and compliance
• Cultivate relationships with top-level decision-makers
• Collaborate with sales teams for seamless account management
• Identify and deliver tailored solutions for customers

Skills

Account management

Relationship building

Strategic selling

P&L management

Job description

For our client, we are seeking a Director, Financial Services Customer Partner - Incentive to join the team of a leader in the Information Technology space.

This role will lead strategic account management for financial services customers, with a strong emphasis on growth, profitability, and disciplined commercial execution. The position is responsible for expanding relationships across the account while protecting existing business and identifying new opportunities. It will also partner closely with sales teams and senior customer stakeholders to deliver tailored solutions that support long-term client success.

Location: Remote

Compensation: $159,240 – $286,560 annually

Responsibilities

• Develop and execute innovative account strategies
• Generate new opportunities and expand existing work
• Focus on selling new offerings while minimizing account erosion
• Take full ownership of account P&l and compliance
• Cultivate relationships with top-level decision-makers
• Collaborate with sales teams for seamless account management
• Identify and deliver tailored solutions for customers

Qualifications

• 5+ years of experience managing account P&l
• Deep understanding of business and technology trends
• 7+ years managing the sales process end-to-end
• Proven track record in revenue growth and profitability
• Empathetic relationship-building skills

Benefits

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Dynamic and inclusive work environment
• Chance to work with a leading global IT services company

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.