Director, Field Engineering & Enterprise Delivery

Computacenter; Tampa (FL); On-site; USD 180,000 - 240,000; Full time

Job summary

Computacenter seeks an experienced Director of Enterprise, Workplace and Low Voltage Field Engineering to lead a North America organization responsible for field delivery across enterprise networking, workplace technology, and low voltage infrastructure environments.

The role oversees Practice Leads and Field Engineering leaders, driving workforce readiness, delivery health, and financial discipline to support business growth.

Qualifications

• 10+ years in Field Engineering or related, 12–15+ years preferred.
• 5+ years experience leading managers, leaders, or large distributed technical teams.
• Experience leading an organization of comparable size and complexity across multiple geographies or customer programs.
• Strong workforce planning, capacity management, utilization, performance management, and organizational leadership experience.
• Experience developing and managing partner-based delivery models.
• Strong financial and operational acumen, including linking workforce and partner decisions to utilization, cost, productivity, and delivery performance.

Responsibilities

• Lead, coach, develop, and hold accountable Practice Leads and Field Engineering leaders across Enterprise, Workplace and Low Voltage.
• Set clear expectations for leadership, workforce readiness, utilization, delivery health, quality, performance, and accountability.
• Maintain a forward looking view of demand, capacity, skills, geography, workforce risk, and future hiring or partner requirements.
• Build workforce strategies using a mix of employees, contractors, and delivery partners based on demand, capability, cost, location, and risk.
• Maintain a strong Field Engineering partner ecosystem with capability, capacity, geographic coverage, and quality.
• Drive consistent adoption of Field Engineering delivery methods, tools, documentation, quality expectations, escalation practices, and closeout requirements.

Skills

Leadership

Workforce planning

Strategic thinking

Stakeholder management

Communication

Job description

Computacenter seeks an experienced Director of Enterprise, Workplace and Low Voltage Field Engineering to lead a North America organization responsible for field delivery across enterprise networking, workplace technology, and low voltage infrastructure environments.

The role oversees Practice Leads and Field Engineering leaders, driving workforce readiness, delivery health, and financial discipline to support business growth.