Director, Enterprise & Workplace Field Engineering

Computacenter; Norcross (GA); On-site; USD 180,000 - 280,000; Full time

Job summary

Computacenter is seeking an experienced Director of Enterprise, Workplace and Low Voltage Field Engineering to lead a North America organization responsible for field delivery across enterprise networking, workplace technology, and low voltage infrastructure environments.

The Director leads through Practice Leads and other Field Engineering leaders, ensuring workforce readiness, capacity, and delivery performance while aligning with business goals.

Qualifications

• 10+ years in field engineering or related roles across multiple geographies.
• 5+ years of experience leading managers or large distributed technical teams.
• Experience managing partner-based delivery models.
• Strong financial and operational acumen connecting workforce and delivery to cost and performance.
• Demonstrated ability to lead through other leaders.

Responsibilities

• Lead Practice Leads and Field Engineering leaders across Enterprise, Workplace and Low Voltage.
• Set expectations for leadership, workforce readiness, utilization, delivery health, quality, performance management, and accountability.
• Maintain a forward-looking view of demand, capacity, skills, geography, and workforce risk.
• Build workforce strategies using employees, contractors, and delivery partners.
• Maintain a strong Field Engineering partner ecosystem to support delivery.
• Monitor delivery risks, resource issues, quality trends, and escalations.
• Drive adoption of Field Engineering delivery methods, tools, and closeout requirements.
• Manage utilization, workforce cost, partner spend, and operating performance.

Skills

Leadership

Workforce planning

Delivery leadership

Partner management

Strategic thinking

Cross-functional

Finance acumen

Communication

Tools

PM tools

Job description

Computacenter is seeking an experienced Director of Enterprise, Workplace and Low Voltage Field Engineering to lead a North America organization responsible for field delivery across enterprise networking, workplace technology, and low voltage infrastructure environments.

The Director leads through Practice Leads and other Field Engineering leaders, ensuring workforce readiness, capacity, and delivery performance while aligning with business goals.