Director, Environmental Services

NC State University; Raleigh (NC); On-site; USD 110,000 - 123,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Flexible Spending Account

Retirement Programs

Disability Plans

Life Insurance

Accident Plan

Paid Time Off and Other Leave Programs

12 Holidays Each Year

Tuition and Academic Assistance

And so much more!

Job summary

NC State University is seeking a Director of Environmental Services in Raleigh, NC to provide strategic leadership for a large, multi-facility operation. The role oversees ~320 permanent staff, 20–40 temp personnel, and a ~$17 million annual budget, driving student, faculty, and staff-focused environmental services across campus.

You will guide departmental strategy, optimize operations, advance sustainability, and ensure high-quality services that align with university priorities, while

Qualifications

• Bachelor’s Degree in Business Administration, Public Administration, Facilities management or related field and seven years of professional experience of which at least three is supervisory; or equivalent combination of training and experience.
• Experience in a large organization that operates in an institutional setting.

Responsibilities

• Provide strategic leadership and overall direction for Environmental Services, developing short- and long-term business plans that align departmental operations, services, and resources with university priorities.
• Lead and develop a varied workforce of approximately 320 permanent full-time employees and 20–40 temporary staff, including departmental leaders and managers.
• Oversee the department’s approximately $17 million annual operating budget, including financial planning, long-range fiscal allocations, resource management, and identification of appropriate funding sources for operational and workforce needs.
• Direct environmental services across a complex campus environment that includes academic, athletics, housing, hospital, research, dining, and other university facilities.
• Provide oversight for a broad range of services, including housekeeping, floor care, pest control, indoor recycling, relamping, Universal Waste Disposal, and other specialized environmental services.
• Develop, negotiate, and administer complex vendor contracts and service agreements, including contracted housekeeping, window washing, specialized floor care, and other outsourced services, while monitoring cost, quality, and performance expectations.
• Establish and maintain departmental policies, standard operating procedures, service-level agreements, quality standards, and reporting practices to support consistent and responsive service delivery across campus.
• Oversee recruitment, selection, performance management, employee relations, training, and workforce development while ensuring supervisors and managers operate in accordance with university human resources policies and practices.
• Provide leadership in resolving employee grievances and workplace conflicts, while identifying opportunities to strengthen employee engagement, career development, succession planning, and workforce readiness.
• Direct the department’s Green Cleaning Program and advance sustainability initiatives, environmentally responsible practices, and operational strategies that support university goals.
• Oversee departmental procurement, material and asset management, equipment evaluation, and the selection of chemicals, tools, equipment, and other resources necessary to support effective operations.
• Champion the implementation and effective use of technology, scheduling systems, and operational tools that improve communication, workforce deployment, efficiency, and service delivery.

Education

Bachelor’s Degree in Business Administration, Public Administration, Facilities management or related field

Job description

Posting Number

PG194933EP

Internal Recruitment

No

Working Title

Director, Environmental Services

Anticipated Hiring Range

$110,000 - $123,000

Work Schedule

Monday - Friday (8:00 am - 5:00 pm)

Job Location

Raleigh, NC

Department

Environmental Services

About the Department

The NC State University Facilities Division is home to nearly 900 professionals who plan, build and maintain the spaces that foster an environment where innovation, learning, and community thrive. Through this work, we help create spaces that empower students, faculty, and staff to reach their full potential. Operating year-round, we manage more than 16.7 million gross square feet of built space and oversee 4,733 acres of campus infrastructure through a series of core departments, each composed of multiple specialized units:

• Campus Planning and Strategic Investment (plan)
• Design & Construction (build)
• Campus Operations and Maintenance (maintain)
• Business Operations (core support services)

Whether responding to a maintenance request, shaping future facilities, or creating spaces that inspire discovery, our team is grounded in excellence, service, and stewardship.

Join the pack and become part of one of the largest and most respected employers in the state, helping shape the future of our campus community. Take a look below to see what we offer!

Wolfpack Perks and Benefits

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer

• Medical, Dental, and Vision
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Accident Plan
• Paid Time Off and Other Leave Programs
• 12 Holidays Each Year
• Tuition and Academic Assistance
• And so much more!

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Essential Job Duties

Join our Campus Operations and Maintenance team as the Director of Environmental Services and lead an essential operation that helps create a clean, safe, welcoming, and well-maintained environment for our university community.

The Director of Environmental Services provides strategic leadership and overall management for a large, varied department delivering environmental services across academic, athletics, housing, hospital, research, dining, and other campus facilities. This position leads approximately 320 permanent employees and 20–40 temporary staff while overseeing a $17 million annual operating budget.

In this highly visible leadership role, you will guide departmental strategy, strengthen operational performance, manage financial and workforce resources, advance sustainability initiatives, and ensure high-quality services that support the evolving needs of the university.

If you are an experienced leader who enjoys developing people, improving complex operations, and making a meaningful impact on the campus community, we invite you to apply and help lead the future of Environmental Services.

Key responsibilities and duties include but are not limited to:

• Provide strategic leadership and overall direction for Environmental Services, developing short- and long-term business plans that align departmental operations, services, and resources with university priorities.
• Lead and develop a varied workforce of approximately 320 permanent full-time employees and 20–40 temporary staff, including departmental leaders and managers, while fostering accountability, collaboration, professional growth, and a strong service-oriented culture.
• Oversee the department’s approximately $17 million annual operating budget, including financial planning, long-range fiscal allocations, resource management, and identification of appropriate funding sources for operational and workforce needs.
• Direct environmental services across a complex campus environment that includes academic, athletics, housing, hospital, research, dining, and other university facilities.
• Provide oversight for a broad range of services, including housekeeping, floor care, pest control, indoor recycling, relamping, Universal Waste Disposal, and other specialized environmental services.
• Develop, negotiate, and administer complex vendor contracts and service agreements, including contracted housekeeping, window washing, specialized floor care, and other outsourced services, while monitoring cost, quality, and performance expectations.
• Establish and maintain departmental policies, standard operating procedures, service-level agreements, quality standards, and reporting practices to support consistent and responsive service delivery across campus.
• Oversee recruitment, selection, performance management, employee relations, training, and workforce development while ensuring supervisors and managers operate in accordance with university human resources policies and practices.
• Provide leadership in resolving employee grievances and workplace conflicts, while identifying opportunities to strengthen employee engagement, career development, succession planning, and workforce readiness.
• Direct the department’s Green Cleaning Program and advance sustainability initiatives, environmentally responsible practices, and operational strategies that support university goals.
• Oversee departmental procurement, material and asset management, equipment evaluation, and the selection of chemicals, tools, equipment, and other resources necessary to support effective operations.
• Champion the implementation and effective use of technology, scheduling systems, and operational tools that improve communication, workforce deployment, efficiency, and service delivery.
• Provide leadership and departmental coordination for emergency preparedness, business continuity planning, severe weather protocols, and other operational response efforts.
• Partner with campus stakeholders to anticipate service needs, establish expectations, support university growth, and continuously identify opportunities to improve the quality, efficiency, and effectiveness of Environmental Services.

Other Responsibilities

• Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities.

Minimum Education and Experience

• Bachelor’s Degree in Business Administration, Public Administration, Facilities management or related field and seven years of professional experience of which at least three is supervisory; or equivalent combination of training and experience.

Other Required Qualifications

• Experience in a large organization that operates in an institutional setting.

Preferred Qualifications

• Experience in the custodial industry with previous leadership role leading a large, complex, and varied organization.
• IEHA certification.
• APPA CEFP certification.

Required License(s) or Certification(s)

• Valid driver’s license required.
• Valid North Carolina driver’s license is required within 60 days of hire and must be maintained.

Valid NC Driver's License required

Yes

Commercial Driver's License required

No

Job Open Date

10/09/2026

Anticipated Close Date

Open Until Filled

Position Number

00040732

Position Type

EPS/SAAO

Full Time Equivalent (FTE) (1.0 = 40 hours/week)

1.0

Appointment

12 Month Recurring

Mandatory Designation - Adverse Weather

Mandatory - Adverse Weather

Mandatory Designation - Emergency Events

Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies

Department ID

445080 - Environmental Services

EEO

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at [phone] or [e-mail].
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.