Director, Enterprise Content Platform

JPMorgan Chase; Wilmington (DE); On-site; USD 181,000 - 285,000; Full time

Benefits offered by this job

Health care coverage

On-site wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

More benefits

Job summary

JPMorgan Chase in New York, NY is seeking an Executive Director to lead a high‑impact Content Platform within Digital Channels. You will own the strategy, multi‑year roadmap, and priority setting for an enterprise content platform used by multiple teams.

You will steer a ~15–20 person team and translate business needs into platform priorities that drive adoption and value. You will partner across technology, experience, data, and architecture to scale platform capabilities, embed governance, and

Qualifications

• Formal training or certification on product management concepts and 10+ years applied experience.
• Demonstrated experience owning platform strategy, roadmaps, and outcomes for enterprise‑scale products used by multiple teams.
• Strong executive communication skills with a track record of influencing decisions across technology and business stakeholders.

Responsibilities

• Own the enterprise content platform vision, multi-year roadmap, and prioritization to deliver measurable improvements in publishing speed, reuse, and platform reliability.
• Lead end-to-end platform product execution from discovery through delivery, balancing modernization, operational excellence, and new capability rollout.
• Build, mentor, and scale a product team of approximately 15-20, establishing clear roles, decision rights, and an effective operating cadence.
• Drive the evolution of Adobe Experience Manager capabilities, including authoring workflows, templates, component model, content governance, publishing processes, and self‑service enablement.
• Establish platform standards and reusable delivery patterns to accelerate adoption across teams.
• Define and manage KPIs that demonstrate platform value and use them to guide investment decisions.
• Embed risk, privacy, and security requirements into platform workflows to reduce friction and improve auditability and compliance readiness.
• Partner with engineering and operations to strengthen platform resiliency, manage incidents and problem management themes, and improve service health over time.
• Influence senior stakeholders across the firm by communicating tradeoffs transparently and aligning priorities to business outcomes.

Skills

Platform strategy

Leadership

Product lifecycle

Executive stakeholder mgmt

Enterprise CMS

Data-driven decisions

Job description

JPMorgan Chase in New York, NY is seeking an Executive Director to lead a high‑impact Content Platform within Digital Channels. You will own the strategy, multi‑year roadmap, and priority setting for an enterprise content platform used by multiple teams.

You will steer a ~15–20 person team and translate business needs into platform priorities that drive adoption and value. You will partner across technology, experience, data, and architecture to scale platform capabilities, embed governance, and