Director, Domestic Violence & Supportive Housing

Shelter House; Fairfax (VA); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K contributions with 4% employer"s

13 Paid Holidays, 2 Floating Holidays,

Birthday Off

Four Annual Employee Engagement Events

Job summary

Shelter House in Fairfax, VA seeks a Director of Domestic Violence & Supportive Housing to lead DVSH projects, oversee program delivery, and advance collaborations with DSVS and OPEH. The role emphasizes trauma-informed client care, staff development, and data-driven program improvement.

Reporting to the Senior Director, you will guide budgeting, compliance, and interagency partnerships while ensuring adherence to laws and agency values. Evening/weekend flexibility may be required.

Qualifications

• A bachelor's degree in human services / related field or commensurate experience.
• 3+ years of human services or direct services experience.
• Ability to prioritize competing priorities and make sound judgements.
• Ability to advocate, assist in problem-solving, and achieve results for families.
• Ability to deliver creative, resourceful solutions to unique challenges.
• Strong written and oral communication skills.
• Strong organizational and time management skills.
• Valid Driver’s License and reliable transportation/10-15% local travel for appointments.
• Ability to drive minivan.
• Willingness to work evenings and weekends when needed.
• Preferred: master’s degree in human services / related field.
• Experience leading / supporting programs serving victims of domestic violence.
• Physical Requirements: TB Test, ability to sit/stand, lift 10–20 pounds.

Responsibilities

• Provide leadership, direction, and oversight for all components of service delivery for DVSH projects.
• Provide coaching and support to the Assistant Director through regularly scheduled one on one meetings and evaluations
• Collaborate with the Assistant Director to ensure the case management team implements a trauma-informed, client-driven approach in all facets of daily work
• Collaborate with the Assistant Director to foster a professional trauma-informed environment which supports team building, self-directed work teams, and a learning organization
• Support staff in making decisions regarding complex cases that demand higher level solutions; provide support as needed to address and resolve client grievances
• Oversee ongoing program evaluation, needs assessments, and client satisfaction activities
• Provide coaching and development support to direct reports through regularly scheduled one on one meetings and evaluations: coordinate training and development for all staff
• Coordinate and oversee office maintenance; manage contractors and vendors providing supplemental services to ensure the facility's compliance with all health and safety regulations
• Complete regular reviews of client files and VADATA reports, to ensure accuracy, compliance with the Violence Against Women Act, and adherence to agency standards and best practices
• Oversee the preparation of statistical and other reports to be used in community education, quality assurance activities and contractual agreements; manage the overall input and accuracy of data stored in Shelter House internal systems, the VA Data system, and VELA in a timely manner
• Develop new program initiatives in conjunction with the Senior Director of Domestic Violence and Supportive Housing and Shelter House Domestic Violence Services Leadership (Director of Artemis House Region 1 and Region 3) based on program outcomes and needs
• Collaborate with the Senior Director of Domestic Violence and Supportive Housing for Domestic Violence Services and Controller to ensure efficient and accurate usage of program budgets; verify and approve staff timesheets, leave requests, and check requests
• Coordinate with DSVS, OPEH, and other agency partners to support effective interagency collaboration and ensure contractual compliance
• Maintain current knowledge of issues impacting homelessness and domestic violence
• Ensures that services are implemented in accordance with agency philosophy, best practice, grant and contract requirements and all applicable federal, state and local regulations
• Deliver presentations to external parties about the agency and domestic violence at the request of Shelter House’s Executive Leadership Team
• Schedule and facilitate quarterly Domestic Violence & Supportive Housing all staff meetings; attend Shelter House meetings as required
• Serve in an on call capacity to help staff address crisis issues
• Exemplify the Shelter House core values of (iCARE); Inclusivity, Collaboration, Accountability, Respect and Empowerment
• Perform other duties deemed necessary to support the program and agency

Skills

Leadership

Coaching

Collaboration

Communication

Budget management

Trauma-informed care

Education

Bachelor's degree in human services / related field

Master’s degree (preferred)

Job description

Shelter House in Fairfax, VA seeks a Director of Domestic Violence & Supportive Housing to lead DVSH projects, oversee program delivery, and advance collaborations with DSVS and OPEH. The role emphasizes trauma-informed client care, staff development, and data-driven program improvement.

Reporting to the Senior Director, you will guide budgeting, compliance, and interagency partnerships while ensuring adherence to laws and agency values. Evening/weekend flexibility may be required.