Director, Disability Services Operations

University of Massachusetts Amherst; Amherst (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

University of Massachusetts Amherst Disability Services seeks an Associate Director of Operations to lead day-to-day operations and ensure ADA compliance for campus services. The role focuses on administration, budgeting, and program coordination to support students and constituents.

The position works with Access Coordinators, IT, and campus partners to advance accessibility initiatives on the Amherst campus. It is a full-time, onsite role within Disability Services.

Qualifications

• Bachelor’s degree required.
• Five years’ experience in fields related to providing services to individuals with disabilities.
• Knowledge of the laws governing ADA, and demonstrated ability to master new regulations or changes to old regulations.
• Demonstrated administrative experience and budget management skills.
• Strong communication and collaboration abilities.

Responsibilities

• Oversees all aspects of Disability Services operations.
• Manages budget and administrative processes.
• Coordinates with Access Coordinators, IT, and campus partners.
• Ensures compliance with ADA and related regulations.
• Provides leadership and guidance to the Operations Team.

Skills

ADA knowledge

Budget management

Interpersonal skills

MS Office

Education

Bachelor’s Degree

Job description

University of Massachusetts Amherst Disability Services seeks an Associate Director of Operations to lead day-to-day operations and ensure ADA compliance for campus services. The role focuses on administration, budgeting, and program coordination to support students and constituents.

The position works with Access Coordinators, IT, and campus partners to advance accessibility initiatives on the Amherst campus. It is a full-time, onsite role within Disability Services.