Accessibility & Inclusion Coordinator

University of Massachusetts Amherst; Amherst (MA); On-site; USD 65,000 - 75,000; Full time

Job summary

University of Massachusetts Amherst is seeking an Access Coordinator in Amherst, MA. The role supports a caseload of students with disabilities, facilitating eligibility determinations for accommodations and ensuring compliance with federal, state, and local laws.

Responsibilities include managing cases, serving as primary contact for students and campus partners, interpreting documentation, and coordinating advocacy and referrals to support campus life and accessibility goals.

Qualifications

• Bachelor’s Degree is required.
• 3+ years of relevant experience expected.
• Working knowledge of the Americans with Disabilities Act and related laws in higher education.
• Demonstrated experience working with diverse populations across disabilities.
• Understanding accommodation requirements and campus life considerations.

Responsibilities

• Manage a diverse caseload of students and visitors with disabilities.
• Serve as the primary contact for students and campus stakeholders.
• Interpret documentation to determine accommodation eligibility.
• Provide advocacy, counseling, and referrals for academic, professional, social, and medical needs.
• Maintain case notes, data, and reports on accommodation eligibility and outcomes.
• Communicate clearly via email, letters, memos, and phone.

Skills

ADA knowledge

Diverse populations experience

Understanding accommodation processes

Case management

Education

Bachelor’s Degree

Job description

University of Massachusetts Amherst is seeking an Access Coordinator in Amherst, MA. The role supports a caseload of students with disabilities, facilitating eligibility determinations for accommodations and ensuring compliance with federal, state, and local laws.

Responsibilities include managing cases, serving as primary contact for students and campus partners, interpreting documentation, and coordinating advocacy and referrals to support campus life and accessibility goals.