Director, Digital Employee Experience

Jobtailor

California (MO)

On-site

USD 140,000 - 190,000

Full time

3 days ago

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Job summary

Jobtailor is seeking a senior product leader to own the digital workplace strategy, aligning employee needs with enterprise objectives. You will guide AI-enabled initiatives, oversee end-to-end employee-facing experiences, and collaborate with HR, engineering, and design to deliver measurable improvements in adoption and productivity.

Lead teams through transformation, establish OKRs/KPIs, and champion data-driven decision making while balancing business value and scalability across platforms.

Qualifications

Proven product management and digital platform leadership in enterprise settings.
Led AI, automation, self-service or digital workplace initiatives.
Experience delivering large-scale enterprise transformation across cross-functional teams.
Ability to create product strategies/roadmaps and use metrics to drive outcomes.
Strong executive communication and influencing skills in complex environments.
12+ years of relevant work experience with a bachelor's degree.

Responsibilities

Develop and execute strategy for a consumer-grade digital workplace experience.
Establish roadmap aligned with employee needs and enterprise objectives.
Advise HR/tech leaders on trends, opportunities, and investments.
Identify opportunities for responsible AI, automation, data and emerging tech.
Oversee full lifecycle of employee-facing products from discovery to improvement.
Translate insights into product strategies, outcomes, and success criteria.
Partner with engineering, product, design, data, HR and business teams.
Use research, analytics and trends to improve functionality and accessibility.
Advance My Disney Assistant, digital onboarding/pre-boarding and unified portals.
Eliminate friction and manual work through digital solutions.

Skills

Product management

Digital platform leadership

AI and automation initiatives

Cross-functional leadership

OKRs and KPIs establishment

Education

Bachelor's degree with 12+ years of experience

Tools

Digital Onboarding Solutions

Unified Employee Portals

AI-Enabled Employee Services

Job description

Develop and execute a forward-looking strategy for a seamless, intuitive, consumer-grade digital workplace experience
Establish experience principles, strategic priorities, and a roadmap aligned with employee needs and enterprise objectives
Advise HR and technology leaders on trends, opportunities, and investments shaping digital employee experience
Identify opportunities for responsible AI, automation, data, and emerging technologies to improve productivity, engagement, and access to services
Oversee the full lifecycle of employee-facing products and experiences from discovery through continuous improvement
Translate employee insights and business requirements into product strategies, requirements, outcomes, and success criteria
Partner with engineering, product, design, data, HR, and business teams
Use research, feedback, analytics, and industry trends to improve functionality, accessibility, consistency, and experience quality
Advance My Disney Assistant, digital onboarding and pre-boarding, unified employee portal experiences, and AI-enabled employee services
Eliminate employee friction, unnecessary steps, complexity, and manual work through digital solutions
Promote reuse, integration, and interoperability across platforms
Balance employee needs, business value, technology capabilities, responsible AI considerations, and operational scalability
Champion adoption of new technologies, products, and ways of working
Lead through ambiguity and resistance while explaining the purpose and path of change
Establish and monitor OKRs, KPIs, and measures tied to adoption, satisfaction, productivity, and business impact
Create a culture of experimentation, innovation, customer-centricity, accountability, and continuous improvement

Requirements

Strong product management and digital platform leadership experience
Experience leading AI, automation, self-service, digital workplace, or comparable technology-enabled transformation initiatives
Knowledge of emerging technologies and modern employee experience platforms
Demonstrated delivery of large-scale enterprise transformation initiatives across complex, cross-functional environments
Ability to create product strategies and roadmaps, manage the full product lifecycle, and use metrics to guide priorities and measure outcomes
Strong cross-functional leadership, executive communication, and influencing skills in a complex enterprise environment
Ability to establish and use OKRs, KPIs, research, analytics, and employee insights to guide priorities and measure business impact
Bachelor's degree with at least 12 years of related work experience
Preferred: HR Technology or digital employee experience expertise
Preferred: Experience with employee self-service, digital workplace, onboarding, or enterprise employee experience platforms
Preferred: Experience advancing responsible AI, automation, or emerging technology capabilities in an employee-facing environment

Core Competencies

Demonstrates expertise in product management and digital platform leadership, with a focus on creating and executing strategies that enhance the employee experience through emerging technologies and responsible AI. Capable of leading cross-functional teams and utilizing metrics to drive product lifecycle management and measure business impact.

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