Director, Data Center Solutions & Engineering Leadership

Cushman & Wakefield; San Juan (PR); On-site; USD 145,000 - 170,000; Full time

Job summary

Cushman & Wakefield seeks a Director, Solutions Data Centers to lead integrated facilities management for hyperscale, colocation, enterprise, and AI/HPC data centers. This client-facing role converts complex requirements into operating models, staffing plans, and commercial constructs.

The role emphasizes engineering solutioning and staffing — building the critical facilities engineering organization, staffing models, wage/total-rewards strategies, and ramp plans, while partnering across Sales,

Qualifications

• Bachelor's degree in Mechanical or Electrical Engineering, Facilities/Construction Management, or related field.
• 10+ years in facilities management or engineering services, including 5+ years in data center or mission-critical environments.
• 5+ years in FM solutions development, bid management, or senior operations with staffing/cost ownership.
• Experience building critical-facilities staffing models and defending them to clients.
• Working command of data center infra: electrical, cooling, BMS/EPMS, and fire life safety.
• Fluency in FM commercial models, SLA/KPI regimes, and advanced Excel modeling.
• Excellent written and verbal communication; able to present to C-suite.

Responsibilities

• Lead solution architecture for data center IFM pursuits across portfolios.
• Interrogate client requirements and translate them into an operating model.
• Build labor model, org chart, span of control, and scope matrix.
• Partner with Sales, Operations, HR, Talent Acquisition, Procurement, Finance, EHS, Sustainability, Legal, and Technology to deliver an integrated solution.
• Author and orchestrate the technical response: narrative, staffing, mobilization, and transition plans, technology stack, governance, risk register.
• Lead solution workshops, site walks, due-diligence visits, and client orals.
• Conduct win/loss reviews and feed outcomes into assets and pricing templates.
• Maintain a library of data center solution components and benchmark staffing ratios.
• Design the critical-facilities operating model: on-site teams, 24x7x365 coverage, on-call/escalation, remote ops integration.
• Engineer maintenance program across MV/LV, UPS, generators, cooling, fire/life safety, and BMS/EPMS.
• Set technology approach: CMMS/EAM config, asset tagging, remote monitoring, analytics, digital twin.
• Quantify the engineering solution: headcount, overtime, tools, PPE, spares, and subcontracted services.
• Build staffing models by site/portfolio: roles, FTE counts, shifts, vacation, overtime.
• Define licensure matrices by jurisdiction; coordinate with Talent Acquisition for ramping.
• Benchmark engineering ratios and justify deviations.

Skills

Excel modeling

Communication skills

Staffing models

FM commercial models

Global portfolio solutioning

Education

Bachelor's degree in Mechanical or Electrical Engineering or related technical discipline

Tools

CMMS/IWMS platforms

BMS/EPMS

Job description

Cushman & Wakefield seeks a Director, Solutions Data Centers to lead integrated facilities management for hyperscale, colocation, enterprise, and AI/HPC data centers. This client-facing role converts complex requirements into operating models, staffing plans, and commercial constructs.

The role emphasizes engineering solutioning and staffing — building the critical facilities engineering organization, staffing models, wage/total-rewards strategies, and ramp plans, while partnering across Sales,