Director, Customer Growth & Success (Hybrid)

Datalign Advisory Inc.; Cambridge (MA); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Fully stocked snacks

Catered lunches twice a week

Healthcare benefits

401(k) with company match

Job summary

Datalign Advisory Inc. is seeking a motivated professional in Cambridge, MA to drive revenue growth by managing key relationships with advisors. You'll leverage data-driven insights to optimize campaigns and ensure excellent service. The ideal candidate has 4–5 years of account management experience, strong analytics skills, and a background in customer success. Benefits include healthcare, 401(k) match, and a collaborative work environment with a hybrid schedule.

Qualifications

• 4–5 years of experience in relationship management or customer success in relevant fields.
• Proven ability to drive revenue growth through campaign optimization.
• Experience onboarding and guiding partners from contract to campaign.

Responsibilities

• Drive revenue growth through strategic bidding and budget management.
• Monitor advisor KPIs and identify growth opportunities.
• Build and manage relationships with new and existing advisors.

Skills

Account management experience

Data-driven decision-making

Strong analytical skills

Excellent communication skills

Customer success

Job description

Datalign Advisory Inc. is seeking a motivated professional in Cambridge, MA to drive revenue growth by managing key relationships with advisors. You'll leverage data-driven insights to optimize campaigns and ensure excellent service. The ideal candidate has 4–5 years of account management experience, strong analytics skills, and a background in customer success. Benefits include healthcare, 401(k) match, and a collaborative work environment with a hybrid schedule.