Director, Customer Engineering — Property Tax Integrations

avalara

Durham (NC)

On-site

USD 130,000 - 160,000

Full time

14 days+
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Benefits offered by this job

Health insurance
Paid time off
Bonuses
Diversity & Inclusion initiatives

Job summary

Avalara is seeking a Director, Customer Engineering to oversee the technical engineering function for Avalara Property Tax in Durham, North Carolina. This leadership role involves complex application integrations, ensuring technical excellence, and guiding a team in customer engagement strategies.

The ideal candidate will have over 10 years in enterprise SaaS with significant experience in API-based integrations, project management, and technical leadership, ensuring successful implementation and partner interactions.

Qualifications

  • 10+ years of enterprise SaaS experience in customer engineering or solution architecture.
  • 5+ years of experience leading technical teams and engagements.
  • Understanding of data flows, identity management, and secure implementation practices.

Responsibilities

  • Lead the Customer Engineering function, focusing on solution architecture and partner enablement.
  • Establish operating standards and governance for customer technical processes.
  • Guide customers through complex technical integrations and solution designs.

Skills

API-based integrations
Project management
Executive communication
SaaS/cloud patterns
Technical leadership

Education

Bachelor's degree in Computer Science or related field

Tools

Snowflake
Blackhole API
MCP server architectures

Job description

Avalara is seeking a Director, Customer Engineering to oversee the technical engineering function for Avalara Property Tax in Durham, North Carolina. This leadership role involves complex application integrations, ensuring technical excellence, and guiding a team in customer engagement strategies.

The ideal candidate will have over 10 years in enterprise SaaS with significant experience in API-based integrations, project management, and technical leadership, ensuring successful implementation and partner interactions.

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