Director Customer Development

Coca--cola-Consolidated,-Inc.-; Charlotte (NC); Presencial; USD 120.000 - 190.000; Jornada completa

Descripción de la vacante

Coca-Cola Bottlers (CONA Services) is seeking a Director of Customer Development to drive growth with major retailers, including Target and military channels. You will lead partnerships, align cross-functional teams, and push for revenue and margin expansion by implementing best practices and innovative initiatives.

The role reports to senior leadership, collaborates with field operations, product supply, and revenue management, and requires strong negotiation, analytics, and leadership

Formación

• Bachelor’s degree required in a relevant field.
• 5–7 years of work experience preferred.
• Equal Opportunity Employer—all qualified applicants considered.

Responsabilidades

• Develop, negotiate, and maintain a strategic partnership status with customers to ensure joint business plans are achieved
• Establish and lead cross-functional relationships with Field Operations, Product Supply, Marketing, and Revenue Generation Management to ensure alignment to respective strategic objectives
• Coach, Teach, and Train (Instructs) the field operations teams on alignment to customers sales plans, best practices, and expectations
• Create, maintain, and update critical sales correspondence to ensure the operations teams have the most up to date execution plans for the assigned customer
• Cultivate, maintain and sustain ongoing relationships and attend meetings with key external business partners to drive incremental growth to objectives
• Analyze data to determine opportunities and implement tactics to reverse or sustain trends
• Develop and execute sales programs and conduct post-analysis reviews to gain an understanding of effectiveness.

Conocimientos

Strategic partnerships

Negotiation

Cross-functional collaboration

Organizational management

Leadership

Communication

Time management

Analytical thinking

MS Office

MS Excel

MS PowerPoint

Educación

Bachelor’s degree in Business Administration, Marketing, Communications, Liberal Arts, Sociology, Psychology

Descripción del empleo

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Uncap Your Potential at America's Largest Coca-Cola Bottler — Pour Your Passion into Purpose!

We're more than beverages—we're building meaningful careers and vibrant communities. Join our team where your talent meets purpose, and every teammate directly shapes our success.

• Career Growth: Clear pathways to advance and develop your career
• Competitive Benefits: 401(k) match + health coverage + employee stock purchase plan
• Purpose-Driven: Create meaningful impact in the communities you serve
• Professional Development: Dedicated training + personalized mentorship

Join us - your refreshing new chapter starts here!

Job Overview

The Director, Customer Development possesses a deep knowledge of the retailer, the competition, and the marketplace. This position will serve as the “go-to“ person by the retailer’s leadership team for best practices, innovation, and engagement while maintaining a bias for growth by driving sales and constantly exploring additional opportunities for incremental revenue and margin results. The Director is deeply connected with CCCI’s Field Operation and Leadership Teams to ensure that business plans are efficiently executed, as agreed.

Customer: Target and Military

Duties & Responsibilities

• Develop, negotiate, and maintain a strategic partnership status with customers to ensure joint business plans are achieved
• Establishand leadcross-functional relationships with Field Operations, Product Supply, Marketing, and Revenue Generation Management to ensure alignment to respective strategic objectives
• Coach, Teach, and Train (Instructs) the field operations teams on alignment to customers sales plans, best practices, and expectations
• Create, maintain, and updatecritical sales correspondence to ensure the operations teams have the most up to date execution plans for the assigned customer
• Cultivate, maintainand sustainongoing relationships and attend meetings, as needed with key external business partners, such as NRS, Brand, Bottler, and other relevant partners to drive incremental growth to objectives, collaborate with Revenue Generation colleagues to compile and report key business results to CCCI’s Senior Leadership team
• Analyzedata to determine opportunities and implements tactics to reverse or sustain trends
• Developand executesales programs and conductpost-analysis reviews to gain an understanding of effectiveness. Makeadjustments as needed to sustain or reverse trends

Knowledge, Skills, & Abilities

• Advanced ability to develop, negotiate and execute complex and strategic joint business plans with an assigned customer; strong ability to quickly bond and rapport to achieve a strategic partnership status throughout customers organization
• Must have strong negotiation and persuasion skills; Responsive customer service skills with a proactive mindset
• Strong organizational management skills are required. Possess the ability to collaborate with all facets of business; including Field Operations, Marketing, Product Supply, Revenue Generation Management, and the National Retail Sales Team
• Ability to partner cross-functionally with other department leaders to accomplish goals and objectives
• Advanced analytical and critical thinking skills preferred.Excellent organizational, time management, attention to detail, and team-building skills are required
• Ability to work independently; Strong leadership, coaching, and presentation abilities
• Excellent oral and written communication skills required.Ability to prioritize multiple assignments with time-sensitive and critical deadlines
• Continuous improvement mindset; Adept in handling ambiguity
• Computer proficiency in MS Office particularly MS Excel and MS PowerPoint is a must

Minimum Qualifications

Bachelor’s degreein Business Administration, Marketing, Communications, Liberal Arts, Sociology, Psychology

Preferred Qualifications

Knowledge acquired through 5 to7 years of work experience

Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.