Director Customer Development

Coca-Cola Bottling Co. Consolidated; Charlotte (NC); Presencial; USD 110.000 - 170.000; Jornada completa

Descripción de la vacante

Coca-Cola Bottling Co. Consolidated seeks a Director of Customer Development to drive retailer partnerships, growth strategies, and revenue opportunities across major accounts. You will collaborate with Field Operations, Marketing, and Product Supply to ensure aligned plans and successful execution.

The role emphasizes leadership, data-driven decision making, and the ability to manage cross-functional teams to deliver incremental margin.

Formación

• Bachelor's degree required in business or related field.
• 5–7 years of work experience preferred.
• Strong negotiation and strategic planning skills.

Responsabilidades

• Develop, negotiate, and maintain strategic partnerships with customers to achieve joint plans.
• Lead cross-functional relationships with Field Operations, Product Supply, Marketing, and Revenue Generation Management.
• Coach and train field teams on alignment to customer sales plans and best practices.
• Create and update sales execution plans for assigned customers.
• Cultivate ongoing relationships with external partners to drive incremental growth and report results to senior leadership.
• Analyze data to identify opportunities and implement tactics to influence trends.
• Develop and execute sales programs and perform post-analysis reviews to assess effectiveness.

Conocimientos

Strategic partnership

Negotiation

Communication

Leadership

Analytical thinking

Educación

Bachelor's degree in Business Administration, Marketing, Communications, Liberal Arts, Sociology, Psychology

Herramientas

MS Excel

MS PowerPoint

Descripción del empleo

Locations: Charlotte

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Job Overview

The Director, Customer Development possesses a deep knowledge of the retailer, the competition, and the marketplace. This position will serve as the "go-to" person by the retailer's leadership team for best practices, innovation, and engagement while maintaining a bias for growth by driving sales and constantly exploring additional opportunities for incremental revenue and margin results. The Director is deeply connected with CCCI's Field Operation and Leadership Teams to ensure that business plans are efficiently executed, as agreed.

Customer:Target and Military

Duties & Responsibilities

• Develop, negotiate, and maintain a strategic partnership status with customers to ensure joint business plans are achieved
• Establishand leadcross-functional relationships with Field Operations, Product Supply, Marketing, and Revenue Generation Management to ensure alignment to respective strategic objectives
• Coach, Teach, and Train (Instructs) the field operations teams on alignment to customers sales plans, best practices, and expectations
• Create, maintain, and updatecritical sales correspondence to ensure the operations teams have the most up to date execution plans for the assigned customer
• Cultivate, maintainand sustainongoing relationships and attend meetings, as needed with key external business partners, such as NRS, Brand, Bottler, and other relevant partners to drive incremental growth to objectives, collaborate with Revenue Generation colleagues to compile and report key business results to CCCI's Senior Leadership team
• Analyzedata to determine opportunities and implements tactics to reverse or sustain trends
• Developand executesales programs and conductpost-analysis reviews to gain an understanding of effectiveness. Makeadjustments as needed to sustain or reverse trends

Knowledge, Skills, & Abilities

• Advanced ability to develop, negotiate and execute complex and strategic joint business plans with an assigned customer; strong ability to quickly bond and rapport to achieve a strategic partnership status throughout customers organization
• Must have strong negotiation and persuasion skills; Responsive customer service skills with a proactive mindset
• Strong organizational management skills are required. Possess the ability to collaborate with all facets of business; including Field Operations, Marketing, Product Supply, Revenue Generation Management, and the National Retail Sales Team
• Ability to partner cross-functionally with other department leaders to accomplish goals and objectives
• Advanced analytical and critical thinking skills preferred.Excellent organizational, time management, attention to detail, and team-building skills are required
• Ability to work independently; Strong leadership, coaching, and presentation abilities
• Excellent oral and written communication skills required.Ability to prioritize multiple assignments with time-sensitive and critical deadlines
• Continuous improvement mindset; Adept in handling ambiguity
• Computer proficiency in MS Office particularly MS Excel and MS PowerPoint is a must

Minimum Qualifications

Bachelor's degreein Business Administration, Marketing, Communications, Liberal Arts, Sociology, Psychology

Preferred Qualifications

Knowledge acquired through 5 to7 years of work experience

Work Environment

Office environment

Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.