Director, Customer Applications Engineering — Lead & Scale with Equity

VulcanForms Inc.; United States; On-site; USD 204,000 - 280,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

401(k) plan with company match

Job summary

VulcanForms Inc. is seeking a Director of Customer Applications Engineering to lead the technical function that connects customer product requirements to VulcanForms' manufacturing capability.

You will own how VulcanForms evaluates technical fit early in the sales cycle, scoping opportunities and building trust with key customers from first conversation through onboarding and product development. This player/coach role will build a team of applications engineers, set standards for feasibility

Qualifications

• 12+ years in applications engineering or sales/technical roles in manufacturing.
• 3+ years leading customer-facing teams.
• 6+ years in additive manufacturing part engineering.
• Experience building or scaling a technical sales function.
• Ability to explain feasibility quickly to technical, commercial, and executive audiences.
• Strong written communication and documentation standards.
• Credible with sophisticated industrial buyers and internal engineers.

Responsibilities

• Build, hire, and develop an Applications Engineering team.
• Set team standards for feasibility assessment, concept design, and requirements documentation.
• Own the technical qualification process of inbound opportunities.
• Produce or oversee first-cut design concepts and feasibility assessments.
• Capture no-go data and technical capability requirements for product development.
• Serve as the senior technical partner to Commercial leadership on proposals and executive conversations.
• Ensure customer requirements are captured and turned into documentation for NPI and BU engineering teams.

Skills

Applications engineering

Sales engineering

Technical leadership

Team management

Job description

VulcanForms Inc. is seeking a Director of Customer Applications Engineering to lead the technical function that connects customer product requirements to VulcanForms' manufacturing capability.

You will own how VulcanForms evaluates technical fit early in the sales cycle, scoping opportunities and building trust with key customers from first conversation through onboarding and product development. This player/coach role will build a team of applications engineers, set standards for feasibility