Director, Customer Account – Walmart & Sam's Club

Jobtailor

Rogers (AR)

On-site

USD 110,000 - 170,000

Full time

5 days ago

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Job summary

Jobtailor in Rogers, Arkansas, seeks a senior sales leader to manage and grow key customer relationships with Walmart and Sam’s Club. You will lead a sales team dedicated to these accounts, coach field teams, and engage with senior leadership to align strategies with business goals.

You will develop Customer Business Plans and Category Roadmaps, drive selling strategies and cross-functional coordination to maximize financial performance while managing spend and ensuring compliance.

Qualifications

Bachelor’s degree or equivalent experience.
10–12 years sales experience.
3 years people management experience.
Proven record of success.
Willingness to travel 20–25%.
Not eligible for visa sponsorship.

Responsibilities

Manage and grow key customer relationships for Walmart and Sam’s Club.
Lead a sales team dedicated to assigned customers.
Coach field sales teams to maximize financial performance.
Engage with senior leadership at key customer accounts.
Represent customer needs and performance to cross-functional teams.
Attract, develop, and retain a high-performance team.
Conduct performance evaluations, talent assessments, and employee development planning.
Develop and activate Customer Business Plans and Category Roadmaps.
Develop selling strategies, tactics, and solutions.
Align team resources and priorities with business objectives.
Manage commercial spend to achieve sales targets.
Involve cross-functional teams in customer business planning.
Execute Must Win Battles and activate roadmap initiatives.
Monitor industry trends, competitive activity, and market intelligence.
Ensure customer and team compliance with company policies.
Drive sales meetings.

Skills

Customer Relationship Management

Sales Team Leadership

Performance Evaluation

Business Planning

Sales Strategy Development

Education

Bachelor’s Degree

Tools

Technology Utilization

Job description

Manage and grow key customer relationships for Walmart and Sam’s Club
Lead a sales team dedicated to assigned customers
Coach field sales teams to maximize financial performance
Engage with senior leadership at key customer accounts
Represent customer needs and performance to cross-functional teams
Attract, develop, and retain a high-performance team
Conduct performance evaluations, talent assessments, and employee development planning
Develop and activate Customer Business Plans and Category Roadmaps
Develop selling strategies, tactics, and solutions
Align team resources and priorities with business objectives
Manage commercial spend to achieve sales targets
Involve cross-functional teams in customer business planning
Execute Must Win Battles and activate roadmap initiatives
Monitor industry trends, competitive activity, and market intelligence
Ensure customer and team compliance with company policies
Drive sales meetings

Requirements

Bachelor’s degree preferred, or equivalent experience
10-12 years sales experience
3 years people management experience
Proven record of success
Demonstrated ability to utilize technology to drive business
Strong interpersonal skills
Travel requirements of 20-25%
Not eligible for visa sponsorship

Core Competencies

Demonstrates expertise in managing key customer relationships and leading high-performance sales teams. Proven ability to develop and execute customer business plans, align resources with business objectives, and drive sales performance through effective coaching and strategy development.

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