Senior Customer Development Manager – Walmart

Jobtailor; Rogers (AR); On-site; USD 90,000 - 150,000; Full time

Job summary

Jobtailor in Rogers, AR is seeking a senior sales leader to oversee all Walmart and Sam’s Club activities, lead annual strategic plans, and build strong retailer relationships in a fast-paced consumer goods environment.

You will forecast demand, collaborate across functions, and drive growth through in-store initiatives, distribution gains, and omni-channel support. A bachelor’s degree and 7+ years in grocery/mass retail sales are preferred.

Qualifications

• Bachelor's degree in business or related field preferred.
• 7+ years of sales experience preferred.
• 4 years managing strategic FDM customers.
• Sales experience in Grocery, Drug and/or Mass retail channels required.
• Walmart and Sam’s Club experience preferred.

Responsibilities

• Responsible for the functional management, leadership, and execution of all sales related activities for Walmart and Sam’s Club.
• Lead annual strategic plans with customers to drive category growth and sales.
• Develop winning relationships throughout retailer ecosystems.
• Identify new opportunities for growth with a strong focus on exceeding performance goals through off-shelf displays, distribution gains, and other growth initiatives.
• Establish strong, collaborative relationships with internal cross-functional teams, including Customer Strategy, Category Management, Finance, and Demand Planning.
• Educate our business partners on our products, retail goals, and measures of success.
• Lead and deliver customer presentations that showcase innovation, shelf positioning, promotional opportunities, and other key initiatives.
• Manage day-to-day business in partnership with customers and internal teams, including item setup, maintenance, e-commerce/omnichannel support, and inventory management.
• Develop and input accurate monthly forecasts to improve forecast accuracy and efficiencies by tracking shipments, consumption trends, and inventory changes.
• Proactively identify risks and opportunities that may impact monthly and annual forecasts.

Skills

Sales leadership

Strategic planning

Forecasting

Inventory management

Cross-functional collaboration

Communication

Education

Bachelor's degree in business or related field

Tools

Retail Link

Scintilla

MS Office Suite

Job description

Responsibilities

• responsible for the functional management, leadership, and execution of all sales related activities for Walmart and Sam’s Club
• Lead annual strategic plans with customers to drive category growth and sales
• Develop winning relationships throughout retailer ecosystems
• Identify new opportunities for growth with a strong focus on exceeding performance goals through off-shelf displays, distribution gains, and other growth initiatives
• Establish strong, collaborative relationships with internal cross-functional teams, including Customer Strategy, Category Management, Finance, and Demand Planning
• Educate our business partners on our products, retail goals, and measures of success
• Lead and deliver customer presentations that showcase innovation, shelf positioning, promotional opportunities, and other key initiatives
• Manage day-to-day business in partnership with customers and internal teams, including item setup, maintenance, e-commerce/omnichannel support, and inventory management
• Develop and input accurate monthly forecasts to improve forecast accuracy and efficiencies by tracking shipments, consumption trends, and inventory changes
• Proactively identify risks and opportunities that may impact monthly and annual forecasts

Requirements

• Bachelor's degree in business or related field preferred
• At least 7 years sales experience is preferred
• 4 years managing strategic FDM customers
• Sales experience in the Grocery, Drug and/or Mass retail channel(s) is required
• Walmart and Sam’s Club experience preferred
• Experience in consumer goods and Vitamins and supplements is preferred
• Proficient in Retail Link and Scintilla
• Proficient in MS Office Suite (Word, Excel, Power Point, etc.)

Core Competencies

Demonstrates expertise in sales management and strategic planning, with a strong focus on driving category growth and building collaborative relationships within retail ecosystems. Proficient in forecasting, inventory management, and utilizing tools like Retail Link and Scintilla to enhance operational efficiency.

Tools & Technologies

• Retail Link
• Scintilla
• MS Office Suite