Director, Crisis Support Services

Coleman Professional Services; Canton (OH); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Accrue three weeks of paid time off

Flex Spending Account

$2000 Staff Referral Bonus

Annual Wellness reimbursement

Excellent team environment

Highest commitment to quality care

Job summary

Coleman Health Services in Canton, OH, is seeking a Director of Crisis Support Services to lead the 24/7 crisis program that provides 988 support and connects callers with mental health resources. You will supervise crisis staff, coordinate with interdisciplinary teams, and advance the agency's role as a 988 provider while supporting the crisis continuum in the community.

Requirements include a Master's degree with LISW/LPCC licensure and at least two years in behavioral health; random

Qualifications

• Master's degree and LISW or LPCC licensure.
• Must be eligible for an NPI number and an Ohio Medicaid number.
• Minimum two (2) years' experience working in the behavioral healthcare field.
• Must be willing to complete and have favorable results for criminal background check, drug/alcohol screening, and driving check if selected for the position.

Responsibilities

• Triage, engagement, assessment, and trauma-informed behavioral health interventions to foster crisis resolution
• Service navigation and linkage, follow-up care, family and community stakeholder collaboration
• Work effectively and collaboratively as a part of an interdisciplinary team - interacting with clients, external care providers, consulting psychiatrist, other clinicians, and administrative and support staff
• Exercise balanced judgement in evaluating situations and making decisions, and to handle difficult and confrontational situations in a calm, consistent, and equitable manner

Skills

Crisis intervention

Leadership

Education

Master's degree and LISW/LPCC licensure

Job description

Coleman Health Services is an award-winning, nationally recognized behavioral health and rehabilitation organization and we're actively seeking a Director of Crisis Support Services. The crisis support services department provides 988 call, chat, and text support to help seekers within the state of Ohio and provides support to callers via the Stark County crisis line.

Available Shifts:

• Day Shift $80,000/year
• Afternoons $82,500/year
• Night Shift $85,000/year

Employee Benefits Package Includes:

• Accrue three weeks of paid time off during first year
• Flex Spending Account
• $2000 Staff Referral Bonus
• Annual Wellness reimbursement
• Excellent team environment
• Highest commitment to quality care

Director of Crisis Support Responsibilities:

The Director of Crisis Support Services oversees Coleman Health Services Crisis Services Program - a department which operates 24/7, serving people in need of mental health and recovery support. We are seeking an energetic, experienced, organized, and licensed social service professional who will serve as part of our agency leadership team helping to move our organization forward as a successful 988 provider as well as contributing to the business unit's crisis continuum within the community. As the Director of Crisis Support Services, you will supervise and train our Crisis Support staff - responsible for responding to and following up with individuals in need of emotional support, suicide prevention and mental health safety planning.

Director Duties include:

• Triage, engagement, assessment, and trauma-informed behavioral health interventions to foster crisis resolution
• Service navigation and linkage, follow-up care, family and community stakeholder collaboration
• Work effectively and collaboratively as a part of an interdisciplinary team - interacting with clients, external care providers, consulting psychiatrist, other clinicians, and administrative and support staff
• Exercise balanced judgement in evaluating situations and making decisions, and to handle difficult and confrontational situations in a calm, consistent, and equitable manner

Director Qualifications:

• Master's degree along with LISW or LPCC licensure
• Must be eligible for an NPI number and an Ohio Medicaid number
• Minimum two (2) years' experience working in the behavioral healthcare field
• Must be willing to complete and have favorable results for criminal background check, drug/alcohol screening, and driving check if selected for the position

Preferred experience:

• Past or current work experience in an emergency room, community behavioral health or crisis intervention setting
• Past or current experience in motivational interviewing, crisis intervention, and trauma informed care
• Past or current experience developing new programs

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. E.O.E. Persons with a disability can request an accommodation to complete the application process by emailing [e-mail] with the subject line "Accommodation Request." Coleman Health Services complies with the Federal Drug Free Workplace Act.