Director, Convention & Banquet Services

Mystic Lake Casino Hotel; Prior Lake (MN); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Weekly pay

Health benefits

401(k) retirement plan

Tuition reimbursement

Onsite medical clinics

Paid time off

Job summary

Mystic Lake Casino is seeking a Convention Services Director to lead all banquet, catering, and convention services operations across our premier casino resort and event spaces.

You will drive revenue optimization, guest satisfaction, and cross‑functional collaboration while ensuring operational excellence and a high‑performing team. This leadership role focuses on strategic planning, staffing, and seamless event execution.

Qualifications

• Bachelor’s degree in business, Sales, Marketing, Hospitality, or related field.
• 10+ years of progressive event planning, banquets and/or convention services experience; 5+ years of experience managing 100,000+ square feet of flexible and full-service convention/meeting space.
• 5+ years of direct people leadership experience.
• Significant experience in budgeting, forecasting, managing labor and operational expenses, vendor management and procurement.

Responsibilities

• Provide oversight for coordination and execution of all banquet and event services.
• Act as primary liaison between F&B, Marketing and Group Sales to implement banquet/catering event orders.
• Develop and maintain policies, procedures, and quality standards with the department.

Skills

People leadership

Budgeting

Vendor management

Cross-functional collaboration

Communication

Education

Bachelor’s degree in business, Sales, Marketing, Hospitality, or related field

Tools

Forecasting

Procurement

Job description

Mystic Lake Casino is seeking a Convention Services Director to lead all banquet, catering, and convention services operations across our premier casino resort and event spaces.

You will drive revenue optimization, guest satisfaction, and cross‑functional collaboration while ensuring operational excellence and a high‑performing team. This leadership role focuses on strategic planning, staffing, and seamless event execution.