Director, Competitive Intelligence & Market Strategy

Selective Insurance; Short Hills (NJ); On-site; USD 163,000 - 211,000; Full time

Job summary

Selective Insurance seeks a Director of Competitive Intelligence to lead internal and external research, develop a CI framework, and guide underwriting and product strategy. You will manage a team, collaborate with underwriting, product, actuarial, and leadership to translate market data into strategic decisions.

The role requires 10–15% travel and a valid driver’s license, with compensation reflecting geographic location and experience.

Qualifications

• Keeps abreast of industry emerging practice and best-in-class insurance market research initiatives.
• Ability to integrate critical information from many diverse areas, and communicate clearly and concisely.
• Inspires confidence in others and viewed as a team player to capture the trust and respect of stakeholders at all levels.
• Ability to work with broad latitude for decision-making and priority setting while maximizing the talent of small flexible staff committed to a very high level of responsiveness, quality and service.
• Highly proficient written and verbal communication skills.
• Ability to build and maintain collaborative relationships.
• Ability to make decisions and recommendations using information from numerous data sources
• Demonstrated ability to write and interpret business case documents to determine cost/benefit analysis.
• Proficient ability to multi-task and manage workflows to meet and exceed production and service expectations.
• Proficient ability to solve problems and make sound decisions.
• Capable of managing the position's operational, administrative and supervisory duties.
• Must have valid state-issued driver's license in good standing and be able to drive an automobile.

Responsibilities

• Lead and deliver demonstrable value from competitive and market research efforts. Identify strategic needs to support stakeholders in the CL business including product needs, preferences, and industry trends as inputs into the commercial lines strategies.
• Assess competitor landscape by evaluating insurance offerings, distribution strategies, technology offerings, value-added services and marketing strategies.
• Analyze external data to derive insights to inform new and existing strategies; provide research-based recommendations for strategic enhancements and or modifications.
• Develop and maintain competitive intelligence tools and processes. Engage, faciliate and lead vendor relationships.
• Develop and implement a competitive intelligence framework whereby consistent and defined outputes cna be repeated with an ongoing feedback loop from stakeholders to ensure value is consistently delivered. Communicate actionable findings to the organization including regular and ad-hoc research analysis reports.
• Gather feedback from regional and corporate employees, customers and distribution partners. Lead efforts to conduct employee and agency interviews.
• Assess industry innovations to stay up to date with emerging technologies and innovations in the insurance industry and communicate findings across the organization; this may include participation in industry product groups.
• Lead the delivery of presentations to stakeholders, sharing research findings and product insights. Establish and maintain a strong internal repuation as a credible resource.
• Continuously refine research methodologies. Actively collaborate and share insights with other research teams across the organization.
• Position requires 10-15% travel and a valid driver's license.

Skills

Market research

Data analytics

Communication

Leadership

Decision making

Collaboration

Problem solving

Education

College degree in Market Research/Business/Marketing/Risk Management/Data Science

Tools

Data visualization tools

Job description

Selective Insurance seeks a Director of Competitive Intelligence to lead internal and external research, develop a CI framework, and guide underwriting and product strategy. You will manage a team, collaborate with underwriting, product, actuarial, and leadership to translate market data into strategic decisions.

The role requires 10–15% travel and a valid driver’s license, with compensation reflecting geographic location and experience.