Director, Community Programs & Impact

River Valley Regional YMCA; Lock Haven (Clinton County); On-site; USD 36,000 - 48,000; Full time

Job summary

River Valley Regional YMCA is looking for a Program Coordinator to develop, organize and implement high-quality YMCA programs that strengthen youth development, healthy living and social responsibility in the community.

The role directs staff and volunteers, builds partnerships with community organizations, manages budgets and ensures excellent customer service while maintaining YMCA standards. You will recruit, train, evaluate staff, expand programs, oversee registrations, and monitor outcomes.

Qualifications

• Bachelor's degree in related field or equivalent combination of education and experience.
• One to two years related experience preferred.
• Previous supervisory skills in customer service preferred.
• Excellent personal computer skills and experience with standard business software.
• Minimum age requirements may apply; for example, minimum age of 21.
• Completion of YMCA program-specific certifications.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.

Responsibilities

• Directs and supervises program activities to meet the needs of the community and fulfill YMCA objectives.
• Recruits, hires, trains, develops, schedules and directs staff and volunteers as needed. Reviews and evaluates staff performance. Develops strategies to motivate staff and achieve goals.
• Establishes new program activities and expands program within the community in accordance with strategic and operating plans.
• Assists in the marketing and distribution of program information, may organize and schedule program registrations. May review and process program scholarship applications.
• Develops and maintains collaborative relationships with community organizations.
• Develops and monitors program budget to meet fiscal objectives.
• Coordinates use of facilities for program activities and events.
• Assists in YMCA fund raising activities and special events.
• Models relationship-building skills in all interactions. Responds to all member and community inquiries and complaints in timely manner.
• May assist with Program Committee meetings.
• Compiles program statistics. Monitors and evaluates the effectiveness of and participation in programs.
• Performs other duties as assigned.

Skills

Supervisory skills

Customer service

Computer skills

Diversity outreach

Education

Bachelor's degree or equivalent experience

Job description

River Valley Regional YMCA is looking for a Program Coordinator to develop, organize and implement high-quality YMCA programs that strengthen youth development, healthy living and social responsibility in the community.

The role directs staff and volunteers, builds partnerships with community organizations, manages budgets and ensures excellent customer service while maintaining YMCA standards. You will recruit, train, evaluate staff, expand programs, oversee registrations, and monitor outcomes.