Director, Youth & Family Programs - West Park YMCA

YMCA of the USA; Cleveland (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

YMCA of the USA is seeking a Director of Youth/Family Programs to lead and supervise the youth, family and teen departments across assigned areas. The role focuses on developing, organizing and implementing high-quality programs such as Leaders Club, Achievers, Youth In Government, Model UN, and Teen Café.

You will oversee Core Teen Leadership programs. The position requires strong leadership, program management experience, and a commitment to YMCA values.

Qualifications

• Bachelor's degree preferred.
• Experience in youth/family program management.
• Supervision or leadership experience in service/programs.

Responsibilities

• Lead and supervise the youth/family programs across assigned areas.
• Develop, organize and implement high-quality youth, teens, and family programs such as Leaders Club, Achievers, Youth In Government, Model UN, and Teen Café.
• Direct YMCA Core Teen Leadership programs.
• Collaborate with branch staff to ensure program effectiveness and safety.

Skills

Diversity engagement

Staff motivation

Program strategy

Customer service

Communication skills

Financial analysis

Teamwork

Mission alignment

Diversity inclusion

Child welfare compliance

Education

Bachelor's degree preferred

Associate's degree + 2-3 years experience or HS diploma + 4-6 years experience

Job description

The Director of Youth/Family programs is responsible for leading and supervising the pathway/child care and teens departments of assigned areas. The Director of Youth/Family programs is responsible for the development, organization and implementation of high quality youth, teens, families programs such as Leaders Club, Achievers, Youth In Government, Model UN, Teen Café. The Director of Youth/Family Program will have direct responsibility for directing the YMCA Core Teen Leadership programs.

Education

• Bachelor’s Degree preferred.
• In lieu of Bachelor’s Degree, Associate’s Degree in the related field and 2-3 years of related work experience or High School diploma, GED, or equivalent certificate of competency and 4-6 years of related work experience.

Experience

• Minimum 2 years’ experience of supervision in customer service and/or program management preferred.
• Minimum 2 years’ programming experience.

Certification(s) & Requirements

• CPR and First Aid certification and Safety training required within 30 days of hire.

Technical Skills And Knowledge

• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
• Must be able to effectively motivate management level staff to accomplish organizational goals and objectives.
• Must have ability to create and deliver innovative program/marketing strategies.
• Demonstrated strong customer service skills.
• Excellent verbal and written communication skills.
• Working knowledge of software packages and ability to analysis financial information.
• Self-motivated team player.
• Demonstrate commitment to the mission, cause of the YMCA, and uphold its values and ethics.
• Ability to work effectively work with people of different backgrounds, abilities, opinions and perceptions.
• Willingness and ability to be a mandated reporter for any signs or suspicion of child abuse and neglect. All employees are required to follow the child abuse and neglect reporting process: completion of Suspected Child Abuse/Neglect reporting form, calling children protective services (696-Kids) and notifying your immediate supervisor, branch executive, risk management and human resources department (s).