Director, Communications

Jobtailor; Illinois; On-site; USD 110,000 - 140,000; Full time

Job summary

MERGE is seeking an experienced internal communications leader to shape and execute its strategy. You will own leadership updates, all-hands, town halls, and key corporate announcements to ensure clear, unified messaging across the organization.

You will manage intranet, email, newsletters, and collaboration platforms, coach executives with talking points and templates, and apply change-management frameworks and AI-powered tools to scale impact while preserving a human voice.

Qualifications

• 5+ years in internal or corporate communications.
• Proven track record leading employee communications in fast-paced environments.
• Expertise in corporate communications and change management, incl. M&A and platform migrations.
• Experience managing intranet, email, newsletters, and collaboration platforms.
• Fluency with change-management frameworks.
• Strong writing and editing skills.
• Ability to coach senior leaders with discretion.
• Data-driven approach to measuring communication effectiveness.
• Interest in how AI reshapes communications.
• US work authorization without visa sponsorship.

Responsibilities

• Develop and run MERGE’s internal communications strategy.
• Own leadership updates, all-hands, and town halls, organizational announcements, and regular internal communications.
• Manage intranet, email, newsletters, and collaboration platforms
• Lead communications for high-stakes corporate initiatives
• Apply change-management frameworks to digital integrations and structural shifts
• Coach executives and managers with talking points, toolkits, templates, and FAQs
• Handle confidential and time-sensitive announcements
• Align internal and external messaging across business units
• Write and oversee executive messaging, leadership emails, intranet updates, newsletters, town-hall presentations, video scripts, and success stories
• Monitor, analyze, and report on communication performance
• Set goals, mentor team members and partners, and advise agency leaders
• Use AI to scale and sharpen communications while preserving a human voice

Skills

Internal Communications

Change Management

Executive Coaching

Data-Driven Communication

Education

Bachelor's degree in Communications, PR, Marketing, or related field

Job description

• Develop and run MERGE’s internal communications strategy
• Own leadership updates, all-hands and town halls, organizational announcements, and regular internal communications
• Manage intranet, email, newsletters, and collaboration platforms
• Lead communications for high-stakes corporate initiatives
• Apply change-management frameworks to digital integrations and structural shifts
• Coach executives and managers with talking points, toolkits, templates, and FAQs
• Handle confidential and time-sensitive announcements
• Align internal and external messaging across business units
• Write and oversee executive messaging, leadership emails, intranet updates, newsletters, town-hall presentations, video scripts, and success stories
• Monitor, analyze, and report on communication performance
• Set goals, mentor team members and partners, and advise agency leaders
• Use AI to scale and sharpen communications while preserving a human voice

Requirements

• 5+ years in internal, corporate, or change communications
• Proven track record leading employee communications in fast-paced, changing environments
• Deep expertise in corporate communications and change management, including M&A, digital and platform migrations, operating transitions, and structural realignments
• Hands-on experience managing intranet, email, newsletters, and modern collaboration and communication platforms
• Fluency with change-management frameworks
• Superior writing and editing skills
• Strong executive presence and ability to earn trust
• Ability to coach senior leaders and handle confidential moments with discretion and judgment
• Data-informed approach to measuring communication effectiveness
• Curiosity about how AI is reshaping communications
• Bachelor’s degree in Communications, PR, Marketing, or a related field
• US work authorization without current or future visa sponsorship requirement

Core Competencies

Demonstrates expertise in internal communications strategy, change management, and corporate communications, with a strong focus on executive messaging and performance analysis. Proven ability to coach leaders and manage confidential communications effectively while leveraging AI to enhance messaging.

Highest-signal resume keywords

• Internal Communications Strategy
• Change Management Frameworks
• Corporate Communications Expertise
• Executive Coaching
• Data-Informed Communication Effectiveness

Hard Skills

• Writing and Editing Skills
• Change Management
• Communication Performance Analysis