SENIOR DIRECTOR, COMMERCIAL PRICING & PRICING INNOVATION

ESFM® USA; Charlotte (NC); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance / AD

Disability Insurance

Retirement Plan

Paid Time Off

Paid Parental Leave

Holiday Time Off

Pet Insurance

Job summary

ESFM® USA is seeking a Senior Director, Commercial Pricing & Pricing Innovation to serve as the commercial pricing authority within the Support Services Hub. You will build and lead pricing strategy, deal economics, benchmarking, and analytics while collaborating across a matrixed organization.

This role is hybrid or remote, prefers candidates in Charlotte, NC, or Chicago, IL, and involves up to 25% travel. Key responsibilities include owning commercial pricing strategy and leading pricing models.

Qualifications

• 8–12+ years in commercial strategy, pricing, consulting, financial modeling, valuation, or PE-backed environments.
• Proven experience structuring complex deal economics.
• Strong executive communication and stakeholder influence skills.
• Comfortable operating in ambiguity and fast-paced RFP cycles.

Responsibilities

• Own Commercial Pricing Strategy.
• Define pricing architecture, governance, and decision frameworks for Support Services.
• Establish guardrails and escalation paths for complex or non-standard deals.
• Lead pricing strategy for priority RFPs and complex pursuits.
• Develop internal and market-informed benchmarking frameworks.

Skills

Commercial strategy

Financial modeling

Stakeholder influence

Complex deal structuring

Executive communication

Job description

Position Title

SENIOR DIRECTOR, COMMERCIAL PRICING & PRICING INNOVATION

Pay Grade

18

Other Forms of Compensation

Bonus

Job Summary

The Senior Director, Commercial Pricing & Pricing Innovation will serve as the commercial pricing authority within the Support Services Hub. This role is responsible for building and leading pricing strategy, deal economics, benchmarking, and analytics for Facilities Management and Support Services. The role partners across a matrixed organization to ensure commercial models are competitive, executable, and aligned to long‑term growth and value creation. This role is hybrid or remote, with a preference for candidates based in Charlotte, NC, or Chicago, IL, and requires up to 25% travel.

Key Responsibilities

• Own Commercial Pricing Strategy
• Define pricing architecture, governance, and decision frameworks for Support Services
• Establish guardrails and escalation paths for complex or non‑standard deals
• Ensure consistency while allowing flexibility for client and market nuance
• Lead Pricing Models, Benchmarking & Analytics
• Build and maintain financial and pricing models (labor, overhead, mobilization, risk, performance incentives)
• Develop internal and market‑informed benchmarking frameworks
• Create dashboards and visualizations that support executive decision‑making
• Enable Winning RFP & Solutioning Efforts
• Lead pricing strategy for priority RFPs, renewals, and complex pursuits
• Partner with Solutions, Sales, Finance, and Operations to translate scope into executable offers
• Balance competitiveness with margin discipline and delivery reality
• Design Innovative Pricing Models
• Develop pricing constructs that support:
  • Cross‑selling across services and sectors
  • Bundled and integrated offerings
  • Long‑term contracts with cost‑savings or performance‑based incentives
  • Test and refine models such as gainshare, stepped maturity pricing, and outcome‑linked fees
• Partner with Sector CFOs on Margin Optimization
• Identify margin expansion opportunities through pricing structure and assumptions
• Build scenario and sensitivity models to support informed risk‑taking
• Improve confidence and consistency in commercial decision‑making
• Align Commercial Models to Growth Strategy
• Standardize and strengthen assumptions (labor productivity, inflation, mobilization)
• Ensure pricing reinforces the Support Services value proposition
• Help shift the organization toward performance‑ and outcome‑aligned pricing over time

Qualifications

• 8–12+ years in commercial strategy, pricing, consulting, financial modeling, valuation, or PE‑backed environments
• Proven experience structuring complex deal economics
• Strong executive communication and stakeholder influence skills
• Comfortable operating in ambiguity and fast‑paced RFP cycles

Equal Opportunity Employer Statement

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Required Conditions

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Benefits

• Medical
• Dental
• Vision
• Life Insurance / AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)