Director, Commercial Liability Claims & Strategy

WCF Insurance; Sandy (UT); On-site; USD 115,000 - 162,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company paid life insurance

401K with 6% employer match

Employee Assistance Program (EAP)

Time off to volunteer

4 weeks of vacation in first year

Job summary

WCF Insurance seeks a Director of Commercial Liability Claims to lead the claims function, set strategy, and drive performance. The role oversees complex liability claims, supports a high-performing team, and partners with underwriting, actuarial, finance, and risk management to align claims with business objectives in a regulated environment.

The position prefers candidates in the Sandy, UT area with relocation assistance available and a comprehensive benefits package including medical, life

Qualifications

• Bachelor's degree in business, risk management, insurance, or law; JD preferred.
• At least ten years of umbrella and liability claims experience.
• Commercial claims experience.
• Strong leadership and managerial capabilities.
• Deep expertise in general liability, auto liability, and/or commercial casualty.
• Experience with claims analytics, trend identification, and operational improvement initiatives.
• Excellent communication, negotiation, and decision-making skills.
• Partner cross-functionally with underwriting, actuarial, finance, and risk management to align claim strategies with business objectives.

Responsibilities

• Lead the general liability claims function including strategy, performance, and technical standards
• Establish and implement claims handling strategies, policies, and procedures to ensure consistent, high-quality outcomes
• Monitor and manage claim reserves, settlement authority, and expense controls to support financial performance and profitability
• Oversee vendor relationships, defense counsel, and third-party administrators to ensure effective claim outcomes

Skills

Leadership

Communication

Negotiation

Claims analytics

Risk management

Cross-functional collaboration

Regulatory compliance

Decision making

Data analysis

Education

Juris Doctor (JD) preferred

Bachelor's degree in business, risk management, insurance, or law

Job description

WCF Insurance seeks a Director of Commercial Liability Claims to lead the claims function, set strategy, and drive performance. The role oversees complex liability claims, supports a high-performing team, and partners with underwriting, actuarial, finance, and risk management to align claims with business objectives in a regulated environment.

The position prefers candidates in the Sandy, UT area with relocation assistance available and a comprehensive benefits package including medical, life