Director - Coletta Cancer Center

mercy; Oklahoma; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy seeks a Director of Operations to oversee hospital and clinic operations, driving strategic plans and promoting a collaborative work environment focused on quality and patient care. The role requires strong leadership, budget awareness, and alignment with Mercy's mission.

You will monitor performance, develop reporting, and lead process improvements to enhance efficiency and patient experience, with deep knowledge of healthcare regulations and risk management.

Qualifications

• 5 years of experience in operational management roles.
• Strong leadership and communication skills.
• Knowledge of healthcare regulations and compliance.
• Budget management experience.
• Ability to drive process improvements.

Responsibilities

• Oversee operations of hospitals and clinics, driving efficient service delivery.
• Implement strategic plans and promote a collaborative work environment.
• Manage budgets, ensure regulatory compliance, and enhance patient experience.
• Track performance, generate reports, and lead process improvements.

Skills

Leadership

Communication

Strategic thinking

Budget management

Healthcare regulations

Process improvements

Healthcare operations

Resource management

Education

Bachelor's or Master's in business administration / operations management / healthcare administration

Job description

Find your calling at Mercy!

The Director of Operations is responsible for overseeing the operations of hospitals and/or clinics, ensuring efficient service delivery and promoting a collaborative work environment. Key duties include implementing strategic plans, managing budgets, ensuring compliance, and enhancing patient experience. The role involves tracking performance, reporting, and driving process improvements, all aligned with Mercy's mission and vision.

Position Details:

Minimum Qualifications:

Experience: Five (5) years' experience demonstrating capabilities and success applicable to the role. Demonstrated experience may be gained from prior operational management and/or leadership roles, through completion of college degrees, or a combination of applicable professional and educational experiences.

• Skills, Knowledge Abilities:
• Strong leadership and team-building skills
• Excellent communication and interpersonal skills
• Strategic and analytical skills
• Financial acumen and budget management
• Knowledge of healthcare regulations and compliance
• Ability to drive process improvements and enhance operational efficiencies
• Advanced knowledge of healthcare operations and patient-centered care practices
• Knowledge of resource management and continuous improvement methodologies

Education: High school diploma or equivalent.

Preferred Qualifications:

Education: Bachelor's or master's degree in business administration, operations management, healthcare administration, or a related field.

Experience: Ten (10) years of experience in healthcare operations management. Proven track record in managing complex operations and leading teams to success.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.