Director, Clinical Performance & Strategy

Cityblock Medical Practice, P.A.; United States; On-site; USD 139,000 - 183,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Retirement benefits

Equity program

Paid time off

Job summary

Cityblock Health seeks a Director of Clinical Performance to serve as Chief of Staff to the Chief Health Officer, translating clinical strategy into coordinated execution across Medical Practice, Behavioral Health, Pharmacy, and more.

The role builds operating systems, performance visibility, and cross-functional partnerships to drive strategic priorities, reporting, and learning strategy across markets.

Qualifications

• 8+ years leading clinical operations or healthcare operations.
• Experience across multiple markets or states with varying regulatory environments.
• Strong ability to translate complex clinical/financial data into actionable insights.
• Experience partnering with analytics/data teams to define metrics and reporting.
• Demonstrated ability to lead complex, cross-functional initiatives without direct authority.
• Credibility with physician and advanced practice clinician leaders.

Responsibilities

• Build and own a consolidated clinical performance scorecard with quality, cost, engagement, and experience metrics.
• Establish monthly and quarterly performance review cadences across the clinical organization.
• Partner with Data and Analytics to define KPI definitions and resolve metric gaps.
• Lead quarterly analyses linking clinical performance to financial performance and identify improvement opportunities.
• Surface trends, risks, and root causes to support leaders in informed decision-making.
• Develop and manage intake for clinical technology needs with visibility into roadmap and delivery status.
• Report team experience metrics and follow-through on initiatives from engagement data.

Skills

Clinical operations leadership

Analytics partnership

Cross-functional leadership

Strategic thinking

Executive presence

Data-driven decision making

Provider operations

Healthcare markets experience

Executive communication

Job description

Cityblock Health seeks a Director of Clinical Performance to serve as Chief of Staff to the Chief Health Officer, translating clinical strategy into coordinated execution across Medical Practice, Behavioral Health, Pharmacy, and more.

The role builds operating systems, performance visibility, and cross-functional partnerships to drive strategic priorities, reporting, and learning strategy across markets.