Senior Director, Provider Operations & Strategy

Oak Street Health, part of CVS Health; United States; On-site; USD 180,000 - 280,000; Full time

Benefits offered by this job

Paid vacation

Sick time

401K match with immediate vesting

Health benefits

Job summary

Oak Street Health, a part of CVS Health, seeks a Lead Director, Provider Operations and Strategy to advise the CMO and translate strategy into actionable plans across provider operations. This role drives executive communications, governance, and key initiatives to advance clinical priorities and organizational effectiveness.

The position partners with physician leaders, operational partners, and corporate stakeholders to monitor progress, align objectives, and support enterprise clinical

Qualifications

• Strong understanding of healthcare delivery models, provider operations, value-based care, and clinical performance improvement.
• Exceptional written and verbal communication skills, including development of executive-level presentations and strategic communications.
• Experience facilitating senior leadership discussions and driving alignment among diverse stakeholder groups.
• Ability to influence without direct authority and build trusted partnerships across functions and levels of the organization.
• Strategic planning, project management, and change management experience preferred.

Responsibilities

• Partners closely with the CMO to advance strategic priorities across the provider organization, providing analysis, recommendations, and execution support for key clinical and operational initiatives.
• Coordinates and drives cross-functional initiatives that support provider operations, workforce engagement, clinical excellence, and organizational performance.
• Supports development and execution of strategic plans, annual goals, and enterprise clinical priorities, helping ensure alignment between organizational objectives and operational activities.
• Leads complex projects on behalf of the CMO from concept through implementation, establishing timelines, stakeholder engagement plans, success metrics, and accountability mechanisms.
• Collaborates with clinical, operational, finance, technology, people, and transformation teams to drive execution of strategic initiatives and address organizational challenges.
• Develops executive-level communications, presentations, leadership updates, and strategic materials for senior leadership meetings, governance forums, and organizational communications.
• Synthesizes data from multiple sources to identify trends, opportunities, and risks related to provider performance, engagement, workforce effectiveness, and clinical operations.

Skills

Strategic planning

Executive communication

Leadership collaboration

Change management

Education

Bachelor's degree

Master's degree in Healthcare Administration or related field

Job description

Oak Street Health, a part of CVS Health, seeks a Lead Director, Provider Operations and Strategy to advise the CMO and translate strategy into actionable plans across provider operations. This role drives executive communications, governance, and key initiatives to advance clinical priorities and organizational effectiveness.

The position partners with physician leaders, operational partners, and corporate stakeholders to monitor progress, align objectives, and support enterprise clinical