Director Clinical Operations, Ohio

CommuniCare Health; Akron (OH); In loco; USD 120.000 - 180.000; Tempo pieno

Descrizione del lavoro

CommuniCare Health is seeking a Director of Clinical Operations (NP/ DNP/ MSN) to oversee high-quality primary care across skilled nursing, assisted living, and telehealth settings. The role requires supervising multiple NPs, regulatory compliance, and field-based presence with travel to facilities within the territory.

The DCO will manage staff, training, performance reviews, and ensure seamless EMR documentation. Strong leadership and geriatric care experience are essential.

Competenze

• Master of Science in Nursing, Doctor of Nursing Practice, or NP Certificate graduate.
• National certification by AANP or ANCC.
• Active, unrestricted state license.
• Ability to obtain licensure in OH, IN, WV, MD, VA, PA, MO.
• 2+ years clinical NP experience in geriatric, adult or family practice.
• US work authorization.

Mansioni

• Oversee high-quality patient care and compliance with regulations.
• Provide ongoing performance feedback and coaching throughout the year.
• Identify educational needs and coordinate training.
• Develop and implement operational strategies for clinical teams.
• Review clinical opportunities and suggest strategic improvements.
• Maintain compliant documentation in EMR systems.
• Build relationships with SNF stakeholders.
• Support value-based care initiatives.

Conoscenze

Oral & written communication

Attention to detail

Time management

Team collaboration

Customer service mindset

Independent work

Formazione

MSN

DNP or NP Certificate

AANP/ANCC certification

Strumenti

Relias training

EMR software

ICD-10/HCC coding

Descrizione del lavoro

Job Address:10123 Alliance Road, Suite 320 Blue Ash, OH 45242Director of Clinical Operations (NP, DNP, or MSN)PHP Director of Clinical Operations has a passion for overseeing the delivery of quality care to seniors and other residents in a variety of healthcare settings that can include, but are not limited to, skilled nursing facilities, assisted living, and independent living communities, as well as via telehealth.This candidate must be a NP, must have SNF experience, must have supervision of multiple NP’s, and will require 50% travel to buildings in their territory.Job Summary:The Personalized Health Partners (PHP) Director of Clinical Operations (DCO) is responsible for overseeing the high-quality primary care in a high touch, person-centered care model. The PHP DCO will provide oversight of the management of clinical operations within PHP. The PHP DCO will manage staff and resources, including hiring, training, performance management and evaluation.PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONSEnsure the delivery of high-quality patient care and compliance with regulations and standardsProvide ongoing performance feedback throughout the year, coach employees in disciplinary matters, and obtain assistance from Sr DCO for disciplinary actions and/or termination.Identify educational needs and work with educators to develop and implement trainingDevelop and implement operational strategies for clinical teamReview clinical opportunities and recommend strategic plans to improve themMaintain appropriate and compliant documentation within our EMR (electronic medical record) softwareDevelop relationships with key stakeholders within the SNF’sSupport strategic initiatives regarding value-based careProvide an excellent customer experience to foster high customer satisfaction/retentionPractice ethically and in accordance with the Scope and Standards of Practice of their profession and Board Certification.Follow all state and federal regulations, guidelines, and lawsAdditional duties of DCOsCollaborate with the leadership team at facilityDCOs are expected to be present in their assigned facilities at least monthly and on an as needed basis to ensure that facilities have adequate NP coverage to meet resident care and facility needs.The DCO role will be a field-based position (at least 60% in the field, 40% administrative)DCO’s will provide weekly performance reviews to NP’s regarding productivity, completion rate of acute visits, unsigned notes, cancelled visits and uncompleted Relias trainings.EDUCATION and QUALIFICATION:Required:Master of Science in Nursing, Doctor of Nursing Practice, or NP Certificate Program graduateNational certification of AANP or ANCCActive, unrestricted state license/sAbility to obtain licensure in additional states in service area as requested (telehealth providers required to be licensed in OH, IN, WV, MD, VA, PA, MO)Active DEA licenseUS work authorization2+ years clinical experience as a Nurse or Nurse Practitioner in geriatric, adult or family practice settingAbility to work in a flexible environment and schedulePassionate about providing healthcare to the senior and low-income populationsPreferred Qualifications:1+ years clinical management experience as a Nurse or Nurse Practitioner in geriatric, adult or family practice settingTraining or clinical experience in geriatrics3+ years clinical experience as a Nurse PractitionerExperience with coding, ICD-10 and HCC (Hierarchical Condition Categories)Experience or training working in a metrics, results driven healthcare modelBe open to professional development through training, obtaining certifications if necessary, and attending team meetingsExperience working in value-based care modelsTraining or experience in geriatric, assisted living, and/or skilled nursing settingExperience working in a collaborative healthcare setting to drive positive outcomes and achieve goalsTraining or experience in outpatient primary care settingJOB SKILLSMust have strong oral and written communication skillsMust be detail oriented with an ability to work well both independently and in a team settingExhibit a customer service approach with teams and residentsStrong time management skills required. Must be able to prioritize and adhere to competing deadlines while achieving goals