Director, Client Success & Community Engagement

Prestige Home Care Inc; New Jersey; On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Professional development support

Growth opportunities

Job summary

Prestige Home Care Inc in New Jersey is seeking a Director of Client Services to lead client relations, community engagement, and service excellence.

The role requires a proven leader with experience in client care, marketing, and team development, able to drive growth and partnerships. You will oversee program development, measure outcomes, and collaborate with clinicians, operations, and community partners to deliver compassionate home care.

Qualifications

• Minimum 5 years in client services with 3+ in leadership.
• Strong interpersonal and communication skills.
• Marketing experience for engagement and growth.
• Community engagement and partnership-building experience.
• Ability to design programs addressing client needs.

Responsibilities

• Lead client services team, recruit and train staff.
• Develop strategies to enhance client satisfaction and loyalty.
• Establish relationships with community members and organizations.
• Design and oversee programs addressing client needs.
• Collaborate with marketing to promote services.
• Use data to assess program effectiveness and adjust as needed.
• Stay up to date with relevant policies and guidelines.

Skills

Leadership

Client relations

Marketing

Community engagement

Team development

Strategic planning

Job description

Prestige Home Care Inc in New Jersey is seeking a Director of Client Services to lead client relations, community engagement, and service excellence.

The role requires a proven leader with experience in client care, marketing, and team development, able to drive growth and partnerships. You will oversee program development, measure outcomes, and collaborate with clinicians, operations, and community partners to deliver compassionate home care.