Director, Client Strategy and Growth

Ladders; United States; Remote; USD 185,000 - 210,000; Full time

Benefits offered by this job

Fully remote position

Collaborative and supportive company文化

Opportunities for professional growth

Engagement with a diverse team

Participation in company events and活动

Job summary

Our client, a leader in the Healthcare space, seeks a Director of Client Strategy and Growth to shape account strategy, drive retention and expansion, and partner with client decision-makers to support strategic negotiations.

The role requires GenAI fluency, MBA, 5+ years in healthcare, and 3+ years in management or strategy consulting with leadership experience. Travel 30-50% is expected. Fully remote within the United States.

Qualifications

• GenAI-fluent for client-facing materials and research synthesis.
• MBA required.
• 3+ years in management or strategy consulting, including 1+ year at a leadership level.
• 5+ years of experience in healthcare or digital health.
• Experience in growth-stage or start-up companies preferred.
• Proven track record in account retention and expansion.
• Strong relationship development and negotiation skills.
• Attention to detail in strategy and negotiations.
• Willingness to travel 30-50%.

Responsibilities

• Build retention and expansion strategies for assigned accounts.
• Develop relationships with key client decision-makers.
• Ensure revenue retention of 95% or better.
• Drive revenue growth through strategic expansions and negotiations.
• Conduct market and competitive analysis to identify trends.
• Stay current on industry changes and bring feedback to the team.

Skills

GenAI fluency

Relationship management

Negotiation

Strategic thinking

Leadership

Market analysis

Travel readiness

Education

MBA

Job description

For our client, we are seeking a Director, Client Strategy and Growth to join the team of a leader in the Healthcare space.

This role will shape account strategy across a portfolio of client relationships, with a strong focus on retention, expansion, and revenue growth. You will partner closely with client decision-makers to strengthen relationships, uncover opportunities, and support strategic negotiations. The position also calls for market and competitive insight to help inform go-to-market decisions and keep the team aligned with evolving healthcare trends.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $185,000 – $210,000 annually

Responsibilities

• Build retention and expansion strategies for assigned accounts
• Develop relationships with key client decision-makers
• Ensure revenue retention of 95% or better
• Drive revenue growth through strategic expansions and negotiations
• Conduct market and competitive analysis to identify trends
• Stay current on industry changes and bring feedback to the team

Qualifications

• GenAI-fluent for client-facing materials and research synthesis
• MBA required
• 3+ years in management or strategy consulting, including 1+ year at a leadership level
• 5+ years of experience in healthcare or digital health
• Experience in growth-stage or start-up companies preferred
• Proven track record in account retention and expansion
• Strong relationship development and negotiation skills
• Attention to detail in strategy and negotiations
• Willingness to travel 30-50%

Benefits

• Fully remote position
• Collaborative and supportive company culture
• Opportunities for professional growth and development
• Engagement with a diverse team
• Participation in company events and activities

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.