Director, Client Services — Digital Strategy Leader

Applecart

New York (NY)

Hybrid

USD 170,000 - 190,000

Full time

14 days+

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Benefits offered by this job

Equity compensation

Annual cash bonus

Job summary

Applecart is seeking a Director, Client Services in New York City. Lead a multi-layered team delivering digital marketing campaigns for Fortune 500 clients, agencies, and nonprofits. You will coach managers, align with Sales, and ensure high-quality delivery across LinkedIn, Meta, Google Ads, and more.

Hybrid role based in NYC HQ; report to the VP of Client Services. 8+ years in digital advertising and 5+ years in people management preferred.

Qualifications

8+ years of digital advertising with client-facing roles.
5+ years in people leadership within scaling teams.
Proven coaching and performance management experience.
Experience with senior-level stakeholders in regulated industries.

Responsibilities

Lead a multi-layered team of managers and associates; drive campaigns from concept to delivery.
Partner with Sales to align campaigns with client objectives and outcomes.
Own day-to-day client relationships through your team; anticipate needs.
Translate client goals into scalable digital paid media strategies across platforms.
Develop reports and recommendations for executive audiences.