Director, Client Management — Hybrid | Travel-Ready Leader

Publicis Groupe; New York (NY); Hybrid; USD 150.000 - 180.000; Vollzeit

Benefits dieser Stelle

Medical coverage

Dental

Vision

401K

Flexible time off

Zusammenfassung

Publicis Groupe seeks a seasoned Director of Client Management to lead activation for top agency accounts. You will drive campaign delivery, align cross-functional teams, and strengthen client relationships while identifying growth opportunities and ensuring high-quality outputs across limited travel and a hybrid in-office setup.

You will collaborate with VP/SVP leadership, optimize timelines using tools like Monday.com, and mentor junior staff to raise the bar on performance and client

Qualifikationen

• 7-9 years of experience in client management, account management, or agency roles within media, marketing, or influencer ecosystems.
• Proven experience managing client accounts and cross-functional teams.
• Strong understanding of influencer marketing, branded content, and performance-driven campaigns.
• Excellent communication, organizational, and stakeholder management skills.
• Ability to manage multiple priorities with attention to detail, resilience, and professionalism.

Aufgaben

• Partner with the VP, Client Management and SVP, Client Management on day-to-day client and agency communications for assigned accounts, building trusted relationships.
• Own campaign delivery to ensure programs are executed flawlessly, on time, and aligned with client objectives.
• Manage campaign timeline with precision, using appropriate tools and resources such as Monday.com, etc.
• Partner with Influential team members including strategy & analytics, performance media, creator, creative and other capabilities necessary for each campaign.
• Ensure consistent adoption of Influential client management processes, tools, and ways of working.
• Coordinate monthly billing reconciliation in partnership with VP and SVP.

Kenntnisse

Client management

Agency experience

Influencer marketing

Stakeholder management

Communication skills

Tools

Monday.com

Jobbeschreibung

Publicis Groupe seeks a seasoned Director of Client Management to lead activation for top agency accounts. You will drive campaign delivery, align cross-functional teams, and strengthen client relationships while identifying growth opportunities and ensuring high-quality outputs across limited travel and a hybrid in-office setup.

You will collaborate with VP/SVP leadership, optimize timelines using tools like Monday.com, and mentor junior staff to raise the bar on performance and client