Director - Client Growth Partner (IT Consulting / Retail & CPG)

Nagarro; New York (NY); On-site; USD 180,000 - 320,000; Full time

Job summary

Nagarro, a Digital Product Engineering company, is seeking a Director to lead client growth for one or more key accounts. You will position Nagarro with CXOs as the strategic partner for AI transformation and drive double-digit YOY growth through proactive account planning and expanded offerings. You will collaborate with engineering and capability teams to shape deals, and build strong relationships with CIOs, CTOs, and business heads while ensuring client success and public testimonials.

Qualifications

• Has at least 5 years leading large multi-million accounts at a professional services firm.
• Can credibly engage CIOs/CTOs and business heads and build warm relationships.
• Demonstrates AI fluency in an industry context and conducts value-led conversations.
• Experience in procurement and legal negotiations.
• Collaborative with engineering teams; low ego, high accountability.

Responsibilities

• Grow assigned portfolio by 15%+ YOY.
• Achieve revenue targets through structured account planning and expansion.
• Lead CXO-level discussions and shape AI transformation opportunities.
• Procure testimonials and customer references to validate Nagarro's work.

Skills

Key account leadership

CIO/CTO engagement

AI transformation fluency

Deal shaping & negotiations

Cross-functional collaboration

Job description

Director - Client Growth Partner (IT Consulting / Retail & CPG)

• Full-time
• Service Region: UCC

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work on a scale across all devices and digital mediums, and our people exist everywhere in the world (17000 plus experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Mission: A high intensity account growth leader who will deliver double-digit YOY growth at one or more key accounts. Will position Nagarro with CXOs as the strategic partner for AI transformation. Will systematically expand the breadth and depth of the engagement.

Outcomes

• Grow assigned portfolio by 15%+ YOY
• Achieve revenue targets, in conjunction with the account''s Custodian of Client Success, through structured account planning, shaping CXO agenda, working with procurement, and collaborating within Nagarro to identify and sell expanded offerings.
• Establish and maintain a "seat at the top table for AI" in the managed account(s) in partnership with AI for Change advisors and capability leads.
• Procure public testimonials and references from the client(s) about the quality of Nagarro's work.

Qualifications

• Has at least 5 years of key account leadership or similar focused experience with a 20+ million account for a well-known professional services firm with a strong account expansion track record.
• Can credibly engage client CIOs, CTOs, CDOs, and business heads and build warm relationships.
• AI fluency in an industry context - Can hold a value-led conversation about AI transformation in at least one vertical.
• Deal shaping and commercial acumen - Can construct and defend a business case. Comfortable in procurement and legal negotiations.
• Collaborative operator - Works constructively with engineering and capability teams and earns their trust and support. Low ego, high accountability.

Disclaimer: Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.

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