Director - Client Growth Partner (IT Consulting / Retail & CPG)

Nagarro; Boston (MA); On-site; USD 150,000 - 210,000; Full time

Job summary

Nagarro is seeking a high-intensity growth leader to drive double-digit YOY growth for one or more key accounts and position Nagarro as a strategic partner for AI transformation.

You will expand engagement breadth and depth, engaging CXOs and procurement, while collaborating with Nagarro's engineering and capability teams to deliver expanded offerings. The role emphasizes measurable outcomes and client testimonials, with a fast-paced, non-hierarchical culture.

Qualifications

• 5+ years leading large accounts (>$20M) in professional services.
• Ability to engage CIOs/CTOs/CDOs and senior business leaders.
• AI fluency and experience with AI transformation initiatives.
• Strong deal shaping, commercial acumen, and negotiation skills.

Responsibilities

• Grow assigned portfolio by 15%+ YOY.
• Achieve revenue targets through structured account planning and CXO engagement.
• Establish a seat at the top table for AI within managed accounts.
• Procure public testimonials and references about Nagarro's work.

Skills

Key account leadership

CIO/CTO/CDO engagement

AI fluency

Deal shaping

Procurement negotiations

Job description

Company Description

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work on a scale across all devices and digital mediums, and our people exist everywhere in the world (17000 plus experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Company Description

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work on a scale across all devices and digital mediums, and our people exist everywhere in the world (17000 plus experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Job Description

Mission:

A high intensity account growth leader who will deliver double-digit YOY growth at one or more key accounts. Will position Nagarro with CXOs as the strategic partner for AI transformation. Will systematically expand the breadth and depth of the engagement.

Outcomes:

• Grow assigned portfolio by 15%+ YOY
• Achieve revenue targets, in conjunction with the account''s Custodian of Client Success, through structured account planning, shaping CXO agenda, working with procurement, and collaborating within Nagarro to identify and sell expanded offerings.
• Establish and maintain a "seat at the top table for AI" in the managed account(s) in partnership with AI for Change advisors and capability leads.
• Procure public testimonials and references from the client(s) about the quality of Nagarro's work.

Qualifications

• Has at least 5 years of key account leadership or similar focused experience with a 20+ million account for a well-known professional services firm with a strong account expansion track record.
• Can credibly engage client CIOs, CTOs, CDOs, and business heads and build warm relationships.
• AI fluency in an industry context - Can hold a value-led conversation about AI transformation in at least one vertical.
• Deal shaping and commercial acumen - Can construct and defend a business case. Comfortable in procurement and legal negotiations.
• Collaborative operator - Works constructively with engineering and capability teams and earns their trust and support. Low ego, high accountability.

Additional Information

Disclaimer:

Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.