Director, Client Growth & Experience

Robinson Bradshaw; Charlotte (NC); On-site; USD 140,000 - 210,000; Full time

Job summary

Robinson Bradshaw in Charlotte, NC seeks a Director of Business Development and Client Experience to lead the firm's business development and marketing with a strategic focus on client relationships. You will partner with attorneys to deepen client relationships, identify growth opportunities, and oversee firmwide client events and engagement initiatives.

The role reports to the department leadership and requires coordinating the Business Development and Marketing Department to align with firm

Qualifications

• Significant experience in business development or client relations within professional services.
• Ability to lead and collaborate across teams to advance firm strategy.
• Strong written, oral, and research skills with professional client communication.

Responsibilities

• Assist attorneys in developing and deepening client relationships and identify growth opportunities.
• Identify cross-selling opportunities and strategic synergies across the firm.
• Oversee planning and execution of client-facing events and client gifts/recognition programs.

Skills

Business development

Client relationships

Team leadership

Strategic thinking

Data & reporting

Communication skills

Job description

Robinson Bradshaw in Charlotte, NC seeks a Director of Business Development and Client Experience to lead the firm's business development and marketing with a strategic focus on client relationships. You will partner with attorneys to deepen client relationships, identify growth opportunities, and oversee firmwide client events and engagement initiatives.

The role reports to the department leadership and requires coordinating the Business Development and Marketing Department to align with firm