director, Channel Business Partnerships – Global Supply Chain

Starbucks; Seattle (WA); On-site; USD 180,000 - 235,000; Full time

Benefits offered by this job

Medical benefits

401(k) with employer match

Tuition coverage

Job summary

Starbucks, a global leader in coffee and experiences, seeks a Director, Channel Business Partnerships & Supply Chain to align supply chain capabilities with strategic channel priorities. You will lead integrated planning, drive end-to-end supply chain solutions, and partner with Commercial, Product, Operations, Manufacturing, Procurement, and Finance to deliver service, growth and profitability.

You will shape future capabilities through process innovation, advanced planning and technology

Qualifications

• Experience leading IBP/S&OP processes.
• Proven ability to drive cross-functional collaboration.
• Experience building strategic partnerships with partners and stakeholders.

Responsibilities

• Translate business priorities into integrated supply chain strategies and executable plans.
• Lead the IBP/S&OP process and align demand, supply, inventory and financial plans.
• Own end-to-end planning including demand, supply, replenishment and inventory management.
• Partner with Commercial, Product, Operations, Manufacturing, Procurement, and Finance teams.
• Lead readiness for innovation and new product launches.
• Mitigate risks and lead contingency planning during disruptions.
• Drive continuous improvement through analytics and data-driven decisions.
• Coach and develop a high-performing, inclusive team.
• Establish governance and operating rhythms to support execution.

Skills

IBP/S&OP leadership

Cross-functional leadership

Strategic supply chain

Stakeholder management

Risk management

Job description

Now Brewing – director, Channel Business Partnerships & Supply Chain

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and tradition but also fostered connection and created opportunities for partners to make a meaningful impact. We are known for developing extraordinary leaders who are guided by their service to others and commitment to delivering results.

Summary Of Key Responsibilities

The director, Channel Business Partnerships & Supply Chain serves as the senior strategic supply chain leader for Starbucks Channel businesses and key strategic partnerships. This role acts as the primary connection between business partners and Supply Chain, translating business priorities into integrated supply chain strategies and executable plans. The leader mobilizes cross-functional capabilities to deliver superior service, support innovation, mitigate risk, improve operational performance, and create long-term value for Starbucks and its Channel Partners.

As a director, Channel Business Partnerships & Supply Chain, you will:

• Serve as the primary supply chain leader for Channel businesses and strategic partnerships, building trusted relationships and aligning supply chain capabilities with business priorities and growth objectives.
• Translate business strategies into integrated supply chain solutions while ensuring key opportunities, risks, constraints, and tradeoffs are understood and addressed.
• Influence and align stakeholders across functions and organizational levels to drive enterprise decision-making and business outcomes.
• Lead the Integrated Business Planning (IBP/S&OP) process, aligning demand, supply, inventory, financial, and operational plans to achieve service, growth, and profitability objectives.
• Own end-to-end planning performance across demand planning, supply planning, replenishment, and inventory management to ensure product availability while optimizing working capital and cost.
• Partner with Commercial, Product, Operations, Manufacturing, Procurement, and Finance teams to develop executable plans, scenario-based recommendations, and performance improvement strategies.
• Lead supply chain readiness for innovation and new product launches, ensuring capacity, sourcing, inventory, and operational alignment support successful commercialization.
• Anticipate and proactively mitigate supply chain and operational risks while leading issue resolution, contingency planning, and executive escalation processes during business disruptions.
• Drive continuous improvement initiatives that enhance service, quality, cost efficiency, responsiveness, and supply reliability through process improvements, analytics, and data-driven decision making.
• Lead, coach, and develop a high-performing team while fostering an inclusive, collaborative, and growth-oriented culture.
• Establish governance, performance measures, accountability mechanisms, and operating rhythms that support execution and business results.
• Shape future supply chain capabilities through process innovation, technology adoption, advanced planning systems, and organizational capability building.

We'd Love To Hear From People With

• 10+ years of progressive experience in Supply Chain, Demand Planning, Supply Planning, Replenishment, Operations, or related disciplines.
• Demonstrated success leading Integrated Business Planning (IBP/S&OP) processes and managing end-to-end supply chain performance.
• Proven track record of building strategic partnerships and driving alignment, collaboration, and influence across cross-functional teams, senior leaders, and external partners.
• Experience leading complex operational initiatives, managing risk, and solving business challenges through cross-functional collaboration.
• Strong analytical, financial, communication, and executive presentation skills.
• Proven leadership experience developing high-performing teams and organizational capability.
• Experience leading business transformation, process improvement, and technology-enabled planning initiatives.

Success Measures

• Product Availability and Service Levels
• Forecast Accuracy and Planning Performance
• Inventory Productivity and Working Capital Management
• Supply Chain Cost Optimization
• New Product Launch SuccessSupplier and Partner Performance
• Risk Mitigation and Business Continuity Outcomes
• Team Engagement and Capability Development

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

• If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

We believe we do our best work when we're together, which is why we're onsite four days a week.

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation or 1(888) 611-2258