Director, Centralized Business & Ops

Lincare; Clearwater (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

A healthcare services company is seeking a Director to manage centralized business processes aimed at enhancing patient retention and operational efficiency. The role involves leading projects for process improvements and maximizing patient lifetime value. Ideal candidates should have a strong background in management within healthcare settings.

Responsibilities

• Develops and leads projects to improve processes in patient retention.
• Manages centralized groups for sales activity and patient retention.
• Establishes patient lifetime value strategies to support revenue growth.
• Maximizes cross-selling activities for improved revenue per patient.
• Executes projects related to process efficiency and compliance improvements.
• Performs ROI and Cost/Benefit analysis of opportunities.

Job description

Join to apply for the Director, Centralized Business & Ops role at Lincare

This employee is responsible for managing specific centralized business processes for patient retention, optimizing process efficiency, improving patient experience/outcome, and patient Lifetime value. The employee also supports operational projects to improve efficiencies across the organization.

Responsibilities

• Develops/leads projects and improves processes by identifying and implementing new applications, system enhancements, workflow modifications, etc.
• Manages multiple centralized groups focused on improving patient retention and centralized sales activity
• Establishes and progressively improves patient lifetime value to support overall revenue growth
• Maximizes cross‑selling activities/potential to improve revenue per patient
• Identifies, leads, and executes projects relating to process efficiency, remote patient engagement/management, and compliance improvements
• Performs ROI and Cost/Benefit analysis of new opportunities and presents findings
• Develops and follows through on special projects designed to achieve cost savings per budget/plan
• Participates in the implementation of resulting programs or procedural changes
• Monitors projects against implementation schedules

Job Functions

• Manages multiple centralized groups focused on improving patient retention and centralized sales activity
• Establishes and progressively improves patient lifetime value to support overall revenue growth
• Maximizes cross‑selling activities/potential to improve revenue per patient
• Identifies, leads, and executes projects relating to process efficiency, remote patient engagement/management, and compliance improvements
• Performs ROI and Cost/Benefit analysis of new opportunities and presents findings

Seniority level

Director

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Hospitals and Health Care