Director, Central Processing & Sterile Services

Boston Medical Center, Corp.; Boston, Northern (MA, KY); Hybrid; USD 104,000 - 151,000; Full time

Benefits offered by this job

Benefits package

Discretionary bonuses

Job summary

Boston Medical Center seeks a Director of Central Processing Services to lead CSP operations across multiple sites, ensuring high-quality sterilization and disinfection practices for 42 surgical and 57 ambulatory/inpatient locations. The role partners with clinical and operational leaders to translate strategy into tangible improvements and compliance.

Responsibilities include data-driven performance management, risk mitigation, and budget oversight.

Qualifications

• Bachelor’s degree in business administration, healthcare, or related field required.
• Minimum of 7 years of progressive operations, administrative, or financial management experience
• Minimum of 3 years in a healthcare or medical institution setting
• Or equivalent combination of education and experience.

Responsibilities

• Translates Surgical Services and organizational priorities into clear operational plans and departmental goals.
• Executes against strategic direction established by the Senior Director.
• Identifies operational risks, constraints, and improvement opportunities and escalates recommendations.
• Aligns departmental initiatives with organizational priorities and defined KPIs.
• Drives consistency and standardization of CSP practices across all locations.
• Implements sterilization and high-level disinfection practices in alignment with regulatory bodies.
• Monitors compliance through audits, observations, and data review.
• Leads corrective action planning and ensures sustained adherence to standards.
• Partners with Infection Prevention and Quality leadership to support patient safety and survey readiness.
• Establishes, monitors, and reports on operational KPIs aligned with priorities.
• Analyzes performance data to identify trends and gaps.
• Develops executive-level reporting and insights for Senior Director review.
• Supports development of improvement plans and tracks execution against targets.
• Prepares updates to leadership and committees.
• Leads managers and supervisors across CSP operations, setting expectations.

Skills

Strategic leadership

Operational execution

Data analytics

Regulatory knowledge

Stakeholder collaboration

People management

Education

Bachelor’s degree in business or healthcare

Advanced degree preferred

Tools

ERP systems

Healthcare software

Job description

Boston Medical Center seeks a Director of Central Processing Services to lead CSP operations across multiple sites, ensuring high-quality sterilization and disinfection practices for 42 surgical and 57 ambulatory/inpatient locations. The role partners with clinical and operational leaders to translate strategy into tangible improvements and compliance.

Responsibilities include data-driven performance management, risk mitigation, and budget oversight.