Director Case Management

Novant Health; Charlotte (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

Novant Health is seeking a Director of Case Management to provide operational leadership for acute care case management across the system. You will partner with hospital leaders, physicians, and external agencies to ensure an effective program while guiding strategic planning and budgetary decisions.

The role requires an advanced degree and a track record of leadership in CM, with active licensure and CM certification preferred.

Qualifications

• Master’s degree in Nursing or MSW accredited by relevant body, preferred.
• Minimum three years leadership experience in acute care case management, five years in CM or related field preferred.
• Active nursing license in state(s) of practice; CM certification preferred.

Responsibilities

• Provide operational leadership for acute care case management across the system.
• Partner with hospital leaders, physicians, and external agencies to drive an effective CM program.
• Lead strategic planning, budgeting, and talent initiatives within case management.

Skills

Leadership

Communication

Strategic Planning

Budgeting

Change Management

Relationship Building

Education

Master’s degree in Nursing or MSW (or related field)

Job description

What We Offer

The Director of Case Management provides operational leadership for all acute care case management activities across the system. Acts as a thought partner to strategize and collaborate with case management leaders, hospital leaders, physician leaders, institute leaders and external agencies to ensure the delivery of an effective case management program across the system.

What We're Looking For

• Education: Master's degree in Nursing or Master’s Degree in Social Work Accredited by Council on Social Work Education or Master’s Degree in related field, preferred.
• Experience: Minimum of three years leadership experience in acute care setting, case management, preferred and five years of Case Management or related experience preferred.
• Licensure/Certification/Registration: Nurses in this role require active license in state(s) of practice. Certification in Case Management or related certification preferred.
• Additional Skills/Requirements required: Must have a broad knowledge of hospital case management processes, procedures, best practices, resources, current and future trends, and networks to be able to respond to the fast paced complex acute care case management needs. Must have excellent written and oral communication skills, high energy, results-oriented and a resourceful leader who is capable of multi-tasking and leading change. Must have the ability to build strong relationships in all levels of the organization and across internal and external stakeholders. Strategic planning and budget planning, and proven operational leadership in case management. Ability to actively recruit and retain strong talent. Must be able to monitor, track and trend data for process improvement. Project leadership and consultation; delegation and prioritization.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

161257