Director Case Management

Novant Health; Wilmington (NC); On-site; USD 140,000 - 210,000; Full time

Job summary

Novant Health in Wilmington, NC, seeks a Director of Case Management to lead acute care case management across the system. You will partner with case management and hospital leaders, physicians, and external agencies to design an effective program.

The role demands strategic thinking, strong leadership, and the ability to drive change, align budgets, and mentor talent in a fast-paced environment. MS/DSW preferred with active licensure and CM certification.

Qualifications

• Graduate degree preferred; master's in nursing or social work required.
• Minimum 3 years leadership experience in acute care; 5 years case management experience preferred.
• Active license in state(s) of practice and CM-related certification required.

Responsibilities

• Provide operational leadership for all acute care case management activities across the system.
• Strategize and collaborate with case management leaders, hospital leaders, physician leaders, institute leaders and external agencies to ensure delivery of an effective program.

Skills

Leadership

Strategic planning

Budget planning

Communication skills

Change management

Relationship building

Data analysis

Project leadership

Prioritization

Education

Master's degree in Nursing

Master's degree in Social Work

Graduate degree

Job description

What We Offer

The Director of Case Management provides operational leadership for all acute care case management activities across the system. Acts as a thought partner to strategize and collaborate with case management leaders, hospital leaders, physician leaders, institute leaders and external agencies to ensure the delivery of an effective case management program across the system.

What We're Looking For

• Education: Graduate Degree, preferred. Master’s Degree in Nursing or Master’s Degree in Social Work Accredited by Council on Social Work Education or Master’s Degree in related field required.


• Experience: Minimum of three years leadership experience in acute care setting, case management preferred , preferrably, required. Five years of Case Management or related experience preferred, required.


• Licensure/Certification
  
  
  
  • Nurses in this role require active license in state(s) of practice, required.
  
  
  • Certification in Case Management or related certification, required.
  
  
  
  


• Additional Skills (required): Must have a broad knowledge of hospital case management processes, procedures, best practices, resources, current and future trends, and networks to be able to respond to the fast paced complex acute care case management needs. Must have excellent written and oral communication skills, high energy, results-oriented and a resourceful leader who is capable of multi-tasking and leading change. Must have the ability to build strong relationships in all levels of the organization and across internal and external stakeholders. Strategic planning and budget planning, and proven operational leadership in case management. Ability to actively recruit and retain strong talent. Must be able to monitor, track and trend data for process improvement. Project leadership and consultation; delegation and prioritization.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

180579