Director, Care Coordination & Social Work

Mass General Brigham (Enterprise Services)

Cambridge (MA)

On-site

USD 120,000 - 180,000

Full time

3 days ago

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Job summary

Mass General Brigham Incorporated in Cambridge, MA, is seeking a Senior Manager of Case Management to oversee patient care coordination across departments. You will lead the case management team, develop policies, and collaborate with physicians and nursing to optimize discharge planning and transitions.

The role requires 5-7 years of case management experience and 3-5 years of leadership, with licensure options including LICSW, RN, OT, or PT.

Qualifications

Bachelor's degree in nursing, social work, healthcare administration or related field.
5–7 years of case management or care coordination experience.
3–5 years of management/leadership experience.

Responsibilities

Lead and manage the case management department, ensuring effective patient care coordination.
Develop and implement policies and procedures for case management.
Collaborate with physicians, nursing, and ancillary teams to facilitate patient care transitions.
Oversee care plans to ensure they are individualized and up-to-date.
Monitor patient outcomes and resource utilization for quality and cost-efficiency.
Manage staff recruitment, training and performance evaluation.
Ensure compliance with federal, state and local regulations related to case management and discharge planning.
Analyze case management data and trends to develop improvement strategies.