Director, Business Systems, GTM

Jobright.ai; San Francisco (CA); On-site; USD 200,000 - 245,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A high-growth technology firm in San Francisco is seeking an experienced Director, Business Systems to lead the Go-To-Market technology stack. The ideal candidate will have over 10 years of experience, strong analytical and leadership skills, and a proven track record with Salesforce and other GTM tools. Competitive salary and benefits offered including medical and vision insurance.

Qualifications

• 10+ years of experience in business systems or RevOps roles.
• 3+ years in a leadership capacity.
• Proven experience in Salesforce architecture.

Responsibilities

• Own the GTM systems roadmap and architecture.
• Collaborate with cross-functional teams to align system capabilities.
• Lead the administration and optimization of systems.

Skills

Salesforce administration

GTM systems knowledge

Project management

Analytical skills

Team leadership

Communication

Education

Bachelor's degree in Business or related field

Tools

Salesforce

Marketo

Gainsight

LeanData

CPQ tools

Job description

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Job Summary:

Harness is a high-growth company that is disrupting the software delivery market. They are seeking an experienced Director of Business Systems to lead and scale their Go-To-Market technology stack, partnering with cross-functional stakeholders to ensure alignment with business goals and drive productivity across the organization.

Responsibilities:

• Own the GTM systems roadmap and architecture, including Salesforce and integrated systems across RevOps, MarOps, and Customer Success.

• Collaborate with Sales, Marketing, Customer Success, Finance, and Product teams to align system capabilities with business objectives.

• Lead the administration, configuration, and optimization of Salesforce and related tools (e.g., Marketo, Outreach, Gainsight, LeanData, CPQ tools, ZoomInfo, etc.).

• Build and lead a high-performing team of systems analysts, admins, and developers focused on GTM tools.

• Drive continuous improvement in GTM workflows through automation, best practices, and process design.

• Ensure system data is accurate, accessible, and actionable for forecasting, attribution, and performance analytics.

• Lead end-to-end delivery of complex systems projects, including requirements gathering, design, implementation, testing, and change management.

• Manage third-party vendors and consultants to support system implementation and administration.

• Maintain a secure, compliant, and well-documented systems environment in partnership with IT and InfoSec teams.

Qualifications:

Required:

• 10+ years of experience in business systems or RevOps roles, with at least 3+ years in a leadership capacity.

• Proven success managing Salesforce architecture and administration at a high-growth B2B SaaS company.

• Experience with GTM systems such as Marketo, HubSpot, LeanData, Outreach, Clari, CPQ (e.g., Salesforce CPQ), Gainsight, and similar tools.

• Strong understanding of B2B SaaS sales and marketing processes, metrics, and operations.

• Experience scaling systems and processes in support of rapid company growth.

• Excellent project management skills with a track record of delivering cross-functional systems projects.

• Strong analytical skills and understanding of data governance and reporting best practices.

• Excellent communication, collaboration, and stakeholder management skills, with the ability to translate business needs into scalable system solutions.

• Bachelor's degree in Business, Information Systems, Computer Science, or a related field.

Preferred:

• MBA or advanced degree a plus

Company:

Harness is a Continuous Delivery-as-a-Service platform for engineering and DevOps teams to release applications into production. Founded in 2017, headquartered in San Francisco, California, USA, team size 501-1000 employees, currently Late Stage.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Industries

  Software Development

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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