Builder - Product Operations, Mid-Level

Jobright.ai; San Francisco (CA); On-site; USD 142,000 - 232,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A tech company specializing in AI is seeking a Builder in Product Operations. This role focuses on mastering product modules, streamlining customer onboarding, and advocating for customer needs while analyzing industry trends. Candidates should have 3-7 years in product operations or B2B SaaS. The position offers an engaging work environment with opportunities for growth.

Qualifications

• 3-7 years in product operations or related roles, ideally in B2B SaaS or AI.
• Experience in creating and optimizing onboarding processes.
• Ability to grasp complex products and translate customer understanding.
• Strong analytical skills for product improvements.
• Exceptional communication skills to advocate for customer needs.

Responsibilities

• Acquire expertise in Reevo product modules.
• Design onboarding processes for customer satisfaction.
• Create interim operational solutions for product gaps.
• Synthesize customer feedback for feature prioritization.
• Analyze industry trends to guide product strategy.

Skills

Investment banking / consulting experience

Operational process optimization

Customer advocacy

Analytical capabilities

Communication skills

Dynamic startup navigation

Job description

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Job Summary:

ReevoAI is a company focused on reimagining the revenue stack with innovative software solutions. They are seeking a Builder in Product Operations who will become an expert in their product modules, streamline customer onboarding, and advocate for customer needs while analyzing industry trends.

Responsibilities:

• Master the Product: Rapidly acquire comprehensive expertise across all Reevo product modules, becoming the go-to internal expert.

• Streamline Onboarding: Design and optimize onboarding processes to significantly reduce customer time-to-value, ensuring seamless adoption and satisfaction.

• Operational Excellence: Identify, create, and manage interim operational solutions for product gaps, maintaining smooth customer operations until product enhancements are available.

• Advocate for Customers: Synthesize customer feedback across modules, prioritizing features and improvements clearly and effectively to Engineering and Product teams.

• Stay Ahead: Regularly analyze industry trends in AI and revenue tech to strategically guide feature prioritization, ensuring Reevo’s products remain ahead of the curve.

Qualifications:

Required:

• 3-7 years in investment banking / consulting, product operations, customer success operations, or related roles, ideally in B2B SaaS or AI-driven platforms.

• Proven experience in creating and optimizing operational processes that enhance customer onboarding and satisfaction.

• Demonstrated ability to quickly grasp complex products and translate deep customer understanding into impactful product enhancements.

• Strong analytical capabilities, leveraging both quantitative and qualitative insights to drive product improvements.

• Exceptional communication skills, able to effectively represent and advocate for customer needs cross-functionally.

• Experience navigating dynamic startup environments, managing multiple priorities, and driving measurable outcomes.

Company:

Win more with less friction. Reevo streamlines prospecting, outreach, and pipeline management so you can focus on selling—not admin work. Founded in 2024, the company is headquartered in Santa Clara, California, US, with a team of 51-200 employees. The company is currently Growth Stage.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management

• Industries

  Software Development

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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