Director - Business Services

Baton Rouge General Medical Center; Baton Rouge (LA); On-site; USD 120,000 - 180,000; Full time

Job summary

Baton Rouge General Medical Center is seeking an experienced healthcare leader to guide Patient Registration operations. You will lead teams, improve workflows, and partner with clinical, finance, and IS leaders to ensure a positive patient experience.

You will play a key role in Epic implementation, shaping registration workflows and readiness. If you enjoy developing teams, driving change, and delivering efficient service, this role offers meaningful impact.

Qualifications

• Bachelor's degree or equivalent experience required.
• Five to seven years of progressive experience in a hospital admissions setting.
• EPIC Prelude experience/certification preferred; CHAM preferred.

Responsibilities

• Lead Patient Registration operations and teams.
• Partner with clinical, finance, operational, and IS leaders to improve processes.
• Play a key role in Epic implementation and registration workflow readiness.

Skills

Healthcare leadership

Staff management

Education

Bachelor's degree or equivalent

Master's degree or advanced education preferred

Tools

EPIC Prelude

Job description

We're looking for an experienced healthcare leader to guide Patient Registration operations at Baton Rouge General. In this role, you'll lead teams and processes that are critical to creating an efficient, positive experience for patients and physicians while partnering closely with clinical, finance, operational, and Information Services leaders. This position will also play an important role in the organization's Epic implementation, helping shape Patient Registration workflows and support implementation readiness. If you enjoy improving processes, developing teams, and leading teams through significant operational change, this is an opportunity to make a meaningful impact.

Requirements

• Education - Bachelor's degree or equivalent experience required. Master's degree or advanced education preferred.
• Experience - Five to seven years of progressive experience in a hospital admissions setting. Previous supervisory or management experience required.
• License/Certification - EPIC Prelude experience/certification preferred. CHAM preferred.